Hybrid Customer Service Administrator Customer Service Administrator

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HI ,

This is Yash from Vizplum Corporation, we had a position for Customer Service Administrator position which is a Remote role.

which is only for w2 roles. C2C are not workable & No 3rd party vendors.

Please share your resumes to Email ID:

NOTE: References are more appreciable for this role

Job Description:-

Requisition Name: Product Specialist (Customer Service Administrator)- 63593

Duration: 1+ Year

Experience:

• 5 years of experience in help desk or customer service and support within the technology space
• Customer facing communication skills and ability to speak holistically on status of in-flight tickets
• Can assess and prioritize tickets effectively and work cross-functionally to identify resolution steps and dependencies to ensure efficient resolution
• Experience with project management methodologies: Agile, waterfall, scrum, kanban as needed
• Experience in the public sector; Municipal, State, Federal government
• Familiarity with digital products and services is a plus
• Experience working within in diverse cross-functional teams
• Comfort in blazing a path through an ambiguous work environment
• Judgement in dealing effectively and diplomatically with all levels of government staff
• Ability to maintain strict confidentiality