Hybrid Phone Support Representative - Seasonal Work From Home Phone Support Representative - Seasonal Work From Home

Employer Industry: RetailWhy Consider This Job Opportunity

• Enjoy a 40% discount on merchandise
• Weekly compensation with bonuses for perfect attendance
• Experience a work-life balance with 4-day work weeks after just 2 weeks of paid training
• Opportunity to represent a well-known brand and enhance customer loyalty
• Engage in a dynamic work environment that values customer service excellence

What To Expect (Job Responsibilities)

• Handle inbound customer calls, assisting with order placements, tracking, updates, and cancellations
• Utilize computer software to manage customer accounts and process orders efficiently
• Serve as a brand ambassador, personalizing interactions to foster customer loyalty
• Maintain attendance and meet key performance indicators (KPIs) to ensure high service quality
• Uphold the security and privacy of customer information in compliance with company policies

What Is Required (Qualifications)

• Must be able to work 32-40 hours weekly with various 8-10 hour shifts
• Proficiency in English with strong verbal and written communication skills
• Excellent interpersonal skills to effectively address customer needs
• Ability to thrive in a fast-paced, dynamic environment
• Capability to handle and resolve conflicts positively and professionally

How To Stand Out (Preferred Qualifications)

• Prior customer service or retail experience is preferred
• Strong aptitude for quickly understanding new information and diagnosing issues

#Retail #CustomerService #SeasonalPosition #WorkLifeBalance #EmployeeDiscount"We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."Talentify helps candidates around the world to discover and stay focused on the jobs they want until they can complete a full application in the hiring company career page/ATS.