Hybrid REMOTE IT Help Desk REMOTE IT Help Desk

Job Description

Job Description

A-Line Staffing is actively searching for multiple ROC support Technicians for a major Healthcare company located in Orlando, FL. This is an exciting opportunity with a client that is looking to move fast for the right candidate. Please contact Brad Zidek at 412.823.2500 or email at [Click Here to Email Your Resumé] [Click Here to Email Your Resumé] for immediate consideration! No Corp to Corp!

Job Description:

Provide call center based technical support to store locations, vendors and staff. Serve as first level for troubleshooting of issues encountered in stores. Assure implementation based protocols are met. Render assistance for equipment troubleshooting and ensure deployment process adherence. Update Database regarding resolution of issues and techs progress while completing work with in the store. Technicians will be assigned up to 3 simultaneous projects.

Experience:

A minimum of 1 year work experience needed A Minimum of a High School Diploma or GED required Must have strong troubleshooting skills coupled with diagnostic, and problem solving skills Supervisory skills are an asset but not a requirement Must possess clear, accurately and tactful, communication both verbally and written Working knowledge of Word, Excel, and Access Understanding of Intermediate/Expert technical terminology is preferred Must be able to work independently and occasionally lead within a group Technical installation experience a plus but not necessary.

Please contact Brad Zidek at 412.823.2500 or email at [Click Here to Email Your Resumé] [Click Here to Email Your Resumé] for immediate consideration! No Corp to Corp!