Hybrid Operations Administrator Operations Administrator with verification

About RoadRunner

At RoadRunner, our daily motivation is to accelerate the road to Zero Waste™ while providing maximum value for our customers and our communities. We achieve this through efficient, cost-effective and sustainable waste operations.

Our team cares deeply about each other and our planet, and we are dedicated to leveraging technology and innovation to modernize a vital industry with integrity, expertise and a passion for create a future where waste is a problem of the past™.

Technology, artificial intelligence and data-driven strategies are the backbone for our team of waste experts to reliably provide our customers with the most streamlined, cost effective and sustainable waste and recycling services.

Since RoadRunner’s creation in 2014, we’ve helped more than 12,000 customer locations achieve an average between 10 - 20% savings on their monthly waste bills while also improving their recycling efficiencies. We’re proud that RoadRunner’s industry-leading model has been recognized by the SEAL Business Sustainability Awards 2023, Pittsburgh Business Times’ Best Place to Work 2022, and Pittsburgh Inno’s 2022 Fire Awards.

Our Glassdoor reviews are fantastic (3.5/5 on 271 reviews), our CEO’s approval rating is 72%, and 67% of our reviewers would recommend working here. Our Indeed ratings have consistently improved as we’ve been expanding our teams (3.4/5 on 79 reviews) and we now have over 13K followers on LinkedIn.

Job Summary:

The Operations Administrator will handle the high volume of account transitions our high growth business fields on a monthly basis.

Primary Duties Including % of time.

Responsibility

• 70% - Oversee new account integration/transition and customer offboarding
• 20% - Managing account information within our internal database
• 5% - Manage day-to-day communication with third-party subcontractors and haulers
• 5% - Assist with the process of starting new services & adding new locations
  
  

Organizational Relationship:

• Reports To: Operations Administration Manager
• Direct Reports: n/a
• Interacts with: Sales, Finance, Operations
  
  

Skills and Experience:

• Preference to candidates with operations experience and those accustomed to working on a collaborative team
• 0-3 years in Operations or Project Management a plus.
• Waste Management experience preferred
• Feels a passion for our mission building out our concept of an entirely new approach to waste and recycling management.
• Is organized.
• Is driven to learn more and develop, in order to consistently achieve the best possible solutions for our customers and business model.
  
  

Education:

• Bachelor’s Degree preferred
  
  

Core Values:

• Trust - Have confidence in our team. Have integrity in your actions.
• Care personally about each other - Show compassion, empathy and open-mindedness.
• Be Passionate - Love what you do. Love what we do.
• Embrace challenge - See obstacles as opportunities to learn and grow.
• Be Humble - Stay grounded. Seek feedback. Be curious.
• Be Accountable - Take ownership. Be reliable. Be proactive.
  
  

We are excited to consider talented individuals from across the country. However, please note that we currently do not support candidates residing in the following states: Alaska (AK) / Delaware (DE) / Hawaii (HI) / Louisiana (LA) / Maine (ME) / Nebraska (NE) / Nevada (NV) / New Mexico (NM) / North Dakota (ND) / Rhode Island (RI) / South Dakota (SD) / Vermont (VT) / Wyoming (WY)

We thank all candidates for their interest in RoadRunner, but we cannot respond to everyone personally. Only those selected for an interview will be contacted. We look forward to reviewing your application!

RoadRunner is an affirmative action and equal opportunity employer and is committed to the full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. It is the policy of RoadRunner that qualified individuals with disabilities are not discriminated against because of their disabilities regarding job application procedures, hiring, and other terms and conditions of employment. It is further the policy of RoadRunner to provide reasonable accommodations to qualified individuals with disabilities in all aspects of the employment process. RoadRunner is prepared to modify or adjust the job application process or the job or work environment to make reasonable accommodations to the known physical or mental limitations of the applicant or employee to enable the applicant or employee to be considered for the position he or she desires, to perform the essential functions of the position in question, or to enjoy equal benefits and privileges of employment as are enjoyed by other similarly situated employees without disabilities, unless the accommodation will impose an undue hardship.

The pay range for this role is:

21.15 - 24.04 USD per year(Remote - United States)