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Hybrid (South Africa) Sales Associate (South Africa) Sales Associate with verification

Somewhere  ·  nan, · Hybrid

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About the job

Looking For South African Who Are South Africa-based Candidates.

We prioritize the processing of one application at a time. If you have applied for multiple job openings within our organization, we kindly request that you direct any update inquiries to the team responsible for handling your initial application.

Please note that only resumes submitted in English will be considered for review. Fully remote role, Only for SOUTH AFRICAN.

Position : Sales Associate

Working Hours : 40-hour work week, 8 AM to 5 PM Monday through Saturday availability required

Rotating days off (Tuesday-Friday); Saturday/Monday typically required

Salary Range : 2000-3000 USD/month including incentives

About The Company

We are a US-based dog grooming business that is providing a fresh new way to keep our customer's dogs clean and healthy. You will be the voice of Scenthound to prospective customers who are interested in signing up for our membership and well as a customer service representative to serve our existing members.

About The Role

This person would need to have perfect english with almost no accent. Would also need experience running a call-center sales team. Full-time sales associate position (not starting as manager); Potential for future management role

Duties And Responsibilities

  • Customer education on dog grooming services
  • Make outbound phone calls to warm leads who've requested info via ads, follow up with potential members and convert to paying members through health and wellness education
  • Manage our Customer Relationship Management (CRM) pipeline of leads
  • Answer phone calls, schedule customer appointments, manage customer profiles and records
  • Manage customer expectations; resolve customer concerns; retain memberships

Qualifications

  • Experienced salesperson with strong initiative
  • Excellent customer service and sales call skills
  • Minimal accent; fluent English (South African or European accent acceptable if not thick)
  • Tech-savvy, able to adapt to user-friendly CRM tools
  • Self-motivated; thrives without micromanagement
  • Long-term commitment desired (current team members: 1-1.5 years)
  • Dog ownership/enthusiasm is a significant bonus

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