Hybrid Remote Appointment Booker Remote Appointment Booker

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Job Description

Location: Nottingham Based (Fully Remote Working)

Type: Flexible, Non-Contract Role

Compensation: £3.45 per booking

About The Role

Are you looking for a flexible role that fits around your schedule? Do you have a knack for customer service and enjoy working at a fast pace? We're hiring Remote Appointment Bookers to join our team and help schedule appointments for our surveyors. This role is ideal for those seeking additional income without the commitment of fixed hours or contracts.

What You'll Do

• Outbound Calling: Make outbound calls to book appointments for surveyors using our simple booking system.
• Schedule Management: Coordinate appointments by offering non-optional timeslots to customers, ensuring maximum efficiency.
• Stakeholder Liaison: Communicate with applicants, vendors, estate agents, landlords, and tenants to secure appointments.
• Follow-Ups: Conduct follow-up calls as needed, effectively managing customer expectations.
• Issue Escalation: Identify and escalate priority issues when necessary.
  
  

What We're Looking For

• People Person: You enjoy interacting with people over the phone and have a friendly, persuasive approach.
• Detail-Oriented: Strong attention to detail is essential for managing bookings accurately.
• Customer Service Skills: Excellent customer service and negotiation skills are a must. You can persuade stakeholders to accept available appointment slots.
• Flexible Availability: Able to work variable hours, including evenings and weekends, at short notice.
• Tech-Savvy: Good data entry and typing skills for efficient use of our booking system.
  
  

What We Offer

• Flexible Hours: No set shifts or minimum hours—log in anytime between 8am and 8pm, and choose the cases you want to work on.
• Initial Training: Comprehensive training provided (2-3 days) with follow-up sessions for updates.
• Additional Income: Earn £3.45 per appointment booked, with a monthly target to aim for.
  
  

If you're looking for a role that offers flexibility, independence, and the opportunity to work from home, we'd love to hear from you! Apply today to join our team as a Remote Appointment Booker.