Hybrid Chat Support Executive Chat Support Executive

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Company Overview

Established in 2017, Minteworld is a Bangalore-based software development company that caters to businesses across India. They also offer recruitment and digital marketing services, providing a comprehensive solution for growing companies.

Job Overview

Chat Support Executive (Fresher) in Bangalore & Hyderabad, Full-Time/Remote/Contract, Salary Range: Competitive, Minteworld (Est. 2017) - A Bangalore-based software development company with 51-200 employees

Qualifications And Skills

• Excellent communication skills
• Problem-solving skills
• Customer service skills
• Technical troubleshooting
• Attention to detail
• Multitasking abilities
• Proficiency in online chat platforms
  
  

Roles And Responsibilities

• Provide chat support to customers
• Resolve customer queries and issues via online chat platforms
• Assist in troubleshooting technical problems
• Ensure high levels of customer satisfaction through effective communication
• Maintain detailed records of customer interactions and transactions

Desired Skills and Experience

Excellent communication skills, Problem-solving skills, Customer service skills, Technical troubleshooting, Attention to detail, Multitasking abilities, Proficiency in online chat platforms