Hybrid Work at Home Customer Service Agent (Full-Time & Part-Time) (VA) Work at Home Customer Service Agent (Full-Time & Part-Time) (VA)
Talentify.io · United States (Remote) · nan, Estados Unidos da América · Hybrid
About the job
Employer Industry: Customer Service and Business Process Outsourcing
Why Consider This Job Opportunity
At Talentify, we prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
Talentify is not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
Talentify helps candidates around the world to discover and stay focused on the jobs they want until they can complete a full application in the hiring company career page/ATS.
Why Consider This Job Opportunity
- Salary up to $16.10 per hour
- Regular raises based on tenure and performance
- Fun and engaging work environment with a casual dress code
- Opportunities for career advancement within the organization
- Paid time off, holidays, and training opportunities
- Incentives including cash prizes and electronics
- Interact with customers to resolve support issues and sell new products and services
- Utilize systems and technology for account management tasks
- Recognize and act on sales opportunities to upgrade customer services
- Escalate customer dissatisfaction to the managerial team as necessary
- Ensure first call resolution through effective problem-solving and call handling
- Must be 18 years of age or older
- High school diploma or equivalent
- Excellent organizational, written, and oral communication skills
- Ability to type swiftly and accurately (20+ words per minute)
- Basic knowledge of Microsoft Office Suite and Windows operating system
- Strong team orientation and customer focus
- Experience in a fast-paced environment with change and ambiguity
At Talentify, we prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
Talentify is not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
Talentify helps candidates around the world to discover and stay focused on the jobs they want until they can complete a full application in the hiring company career page/ATS.
