Hybrid Work at Home Customer Service Agent (Full-Time & Part-Time) (LA) Work at Home Customer Service Agent (Full-Time & Part-Time) (LA)
Talentify.io · United States (Remote) · nan, Estados Unidos da América · Hybrid
About the job
Employer Industry: Business Process Outsourcing
Why Consider This Job Opportunity
At Talentify, we prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
Talentify is not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
Talentify helps candidates around the world to discover and stay focused on the jobs they want until they can complete a full application in the hiring company career page/ATS.
Why Consider This Job Opportunity
- Salary range of $12.10 - $16.10 per hour
- Regular raises based on tenure and performance
- Opportunity to earn monetary incentives and prizes, such as electronics and trips
- Comprehensive benefits including medical, dental, and vision coverage options
- Paid time off, paid holidays, and paid training opportunities
- Engaging work environment with a casual dress code
- Provide customer support through various interactions, resolving issues and ensuring a positive experience
- Utilize technology and systems to manage customer accounts effectively
- Identify sales opportunities and apply skills to promote products and services
- Escalate customer dissatisfaction to the managerial team when necessary
- Achieve first call resolution through effective problem-solving and communication
- Must be 18 years of age or older
- High school diploma or equivalent
- Excellent organizational, written, and oral communication skills
- Ability to type swiftly and accurately (20+ words a minute)
- Basic knowledge of Microsoft Office Suite and Windows operating system
- Previous experience in a customer service role
- Strong aptitude for conflict resolution and negotiation
- Experience working in a fast-paced environment
- Ability to build relationships with team members and customers
At Talentify, we prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
Talentify is not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
Talentify helps candidates around the world to discover and stay focused on the jobs they want until they can complete a full application in the hiring company career page/ATS.
