Homeoffice Product Manager

Product Managers at Bede are responsible for creating a vision and long term strategy for our world class gaming products, using customer relationships and industry influences. Product Managers will represent Bede in customer engagements for new product development and new business opportunities. Product Managers must ensure customers adopt new features and understand the Bede product set. We expect each of our Product Managers to take ownership of the product vision and champion new features within the business. This includes concepting new ideas using market research and customer needs. Product Managers play a leading role in Product Design - vision, concepting, roadmap generating and will work closely with Business Analysts to create quality requirements.

Product Managers will work closely with Product Owners to maintain a quality product and drive a fruitful and revenue generating roadmap. Whilst Product Owners have an internal focus (supporting development with user stories, product quality control, continuous improvement), Product Managers will have an external focus (customer engagement, industry/market, supporting sales (product demos).

Product Managers act as the bridge between the development teams and senior management, ensuring that Bede’s vision is accurately translated into strategic goals and these goals, in turn, delivered through Bede’s product roadmap. The PM should be an expert in their field and be able to evangelise about product excellence, with a strong opinion on the direction of the product for which they are responsible. Product Managers are accountable for the full end-to-end experience, ensuring key journeys are efficient and refined from front to back is key. They should have a razor-sharp focus on the financial aspects of the role and understand costs and margin in the context of product development.

What You'll Be Doing

• Develop a product strategy that aligns with Bede's broader vision and goals.
• Own and deliver business cases for new product initiatives in line with the business plan.
• Create and manage the Bede Product Roadmap for respective product areas.
• Define high-level requirements and contribute towards proposals for new product initiatives.
• Utilise data insights to identify areas of strength and weakness for Bede's products and services, and make recommendations accordingly.
• Take ownership of the full end-to-end journey for the products and services within your domain.
• Set clear KPIs to measure the success of new features when introducing them into the product.
• Understand operator revenues and how new initiatives will impact these revenues.
• Gain insight into the marketing strategy for each operator and their strategic goals.
• Manage, track, and approve changes to your product portfolio as a Project Sponsor.
• Establish and maintain strong relationships with existing and potential clients to maximise value to Bede.
• Keep up-to-date with industry/market shifts, including technological advances, competitor awareness, and regulatory changes.
• Create awareness of Bede's products with customers to ensure they make the most of their usage.
• Actively participate in discussions and conversations about products and the industry.
• Develop pre-sales materials for use in sales and product pitches.
• Conduct product demos for prospective new clients and act as an ambassador for Bede.
• Provide support, guidance, and product expertise during the post-sales process and beyond to both internal and external stakeholders.
• Have a thorough understanding of third-party integrations available in the market and the benefits of each, and provide recommendations to operators based on this knowledge.
• Lead the Bede Feedback Forums with operators and turn product feedback and insights into iterative improvements.
• Maintain and curate the Portfolio Backlog.
• Review and respond to incoming Change Requests in a timely manner, working alongside Business Analysts and Technical Leads where appropriate.
• Collaborate with Product Owners on feature documentation and product user guide creation.
• Collaborate and share product knowledge with all relevant stakeholders to ensure a shared understanding of the product and its direction.
• Any other required duties that are deemed reasonable to the role.
• Collaborate with OLG as primary client working with and develop deep understanding of the solution, product and build strong relationships
• Develop deep understanding on the Canadian market and target customers, and support in analysis, engagement and roadmap
  
  

What We Are Looking For

• Proven experience as a Product Manager or in a related role, preferably in a technology or software company
• Strong analytical skills and experience working with data to inform decision-making
• Excellent communication skills, both written and verbal, with the ability to convey complex ideas in a clear and concise manner
• Ability to create and manage product roadmaps, business cases, and high-level requirements
• Experience owning the full end-to-end product lifecycle
• Understanding of key product management methodologies, such as Agile and Scrum
• Strong project management skills and ability to manage multiple priorities in a fast-paced environment
• Ability to establish and maintain relationships with key stakeholders, including clients, partners, and internal teams
  
  

What We Can Offer You

Here at Bede, we offer a great benefits package and a competitive salary as you would expect from a forward-thinking and people-centric organisation. What sets us apart is our desire to look after our people in the best way we can and to ensure we are offering the best to our colleagues by asking for feedback, so you’ll be pleased to know our benefits package is always being reviewed.

• A friendly, flexible, and trust-based approach to working
• 25 days annual leave plus any statutory holidays in the province of Ontario
• Additional paid ‘Bede’ holidays throughout the year and at Christmas as an extra special thank you
• $1000 monthly flexible benefit payment
• Great West Life Gold Medical Insurance (includes Life Insurance, Disability Insurance, Critical Illness cover, Best Doctors access, Health cover, Eye Exam, Dental cover)
• Matched pension (Retirement Savings Plan)
• Access to Calm app - the #1 app for meditation and sleep
• Referral scheme - help us grow our team with like-minded individuals and be rewarded
• Lots of social events - inside and outside of the working day
• Bede swag - from Zoodies to t-shirts and even our much loved Bede socks!