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Hybrid Senior Analyst, Facility and Security Technology na Cardinal Health

Cardinal Health ·  IND07, Índia · Hybrid

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What Facility and Security Technology contributes to Cardinal Health

Facility and Security Technology provides technical support and solutions for facility and security risk management by creating security standards and deploys technology including, but not limited to: security systems, facility technology, smart buildings, and the cyber-hardening of these systems and devices. 

Job Requirements

  • Provide intermediate to expert knowledge and support for all systems supported by the department – 15% 
  • Assist Supervisor to create Standard Operating Procedure (SOP) documents and maintenance thereof – 10% 
  • Manage ServiceNow ticket queue to ensure resolution within SLA parameters – 20% 
  • Perform project and service programming, third-party service vendor scheduling, and remediation of service issues – 30% 
  • Complete tasks as assigned by Facility and Security Technology management – 10% 
  • Complete daily operations, conducting routine maintenance and performance analysis on supported systems – 20% 
  • Participate in hardware/software lifecycle management – 5% 

Qualifications

  • 4-8 years of experience, preferred
  • Bachelor's degree in related field, or equivalent work experience, preferred
  • Must be Lenel and Milestone Certified
  • Adequate knowledge in networking concepts

What is expected of you and others at this level

  • Applies working knowledge in the application of concepts, principles and technical capabilities to perform varied tasks
  • Works on projects of moderate scope and complexity
  • Identifies possible solutions to a variety of technical problems and takes action to resolve
  • Applies judgment within defined parameters
  • Receives general guidance and may receive more detailed instruction on new projects
  • Work reviewed for sound reasoning and accuracy
  • Ability to work in rotational shifts
  • Must provide on call support to our clients

Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.

Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.

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