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Patrocinado por DesignlabAbout Ritual
Ritual is a personal health brand that is building the future of daily essentials. Our mission is simple: we help turn healthy habits into a Ritual. We started by creating the first visible supply chain of its kind and reinventing the daily multivitamin from the ground up. Now, together with some of the world’s leading scientists, researchers and advisors, we’re developing a new standard of high-quality, traceable daily products across new categories. Hundreds of thousands of customers across generations trust us, and we are growing quickly.
We’ve built a team of over 120 (and counting) curious skeptics, world-class scientists, unconventional artists, expert marketers, and analytical strategists. We’re venture-backed and based in sunny Los Angeles. If you’re looking to challenge the status quo and be challenged to do the best work of your career, join us.
Essential
At Ritual, we believe that great ideas come from diverse perspectives, and we are committed to building an inclusive and equitable workplace where everyone can thrive. The Director, Retention and CRM will lead CRM and Retention strategy, owning the entire customer lifecycle and subscriber experience across all touchpoints (email/SMS, in-box, web). This role focuses on driving conversion, retention, and lifetime value while championing personalization and segmentation at scale. Collaboration is key in this omni-channel role, working closely with our Digital Product Management team to enhance customer experience and build Ritual’s DTC advantage.
