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External Applicants: 

Please ensure all required documents are ready to upload before beginning your application, including your resume, cover letter, and any additional materials specified in the job description.

Cover Letter and Supporting Documents:

• Navigate to the "My Experience" application page.

• Locate the "Resume/CV" document upload section at the bottom of the page.

• Use the "Select Files" button to upload your cover letter, resume, and any other required supporting documents. You can select multiple files.

Important Note: The "My Experience" page is the only opportunity to attach your cover letter, resume, and supporting documents. You will not be able to modify your application or add attachments after submission.

Current Employees:

Apply from your existing Workday account in the Jobs Hub. Do not apply from this website. 

A cover letter is required for all positions; optional for facilities, campus services, and hospitality roles unless otherwise specified.

Job Description Summary

Job Description

Essential Functions:

• Develops, implements, and coordinates a systematic approach to managing projects while establishing realistic timetables to keep projects on schedule.
• Oversees and coordinates day-to-day activities; develops policies, procedures, and systems which ensure productive and efficient office operations.
• Manages disposition and/or resolution of individual concerns involving the WFU community. Prepares data concerning complaints and/or problems, as required.
• Manages the calendar and schedule of Senior Leaders to ensure that identified priorities are addressed in a timely fashion and usage of time is optimized; manages expenses.
• Manages extensive confidential correspondence to include responding to routine occurrences; provides resource material and/or drafts; reads, prioritizes, and refers incoming and outgoing mail.
• Handles logistics for meetings, retreats, and other gatherings on and off campus; responds and addresses unexpected changes and associated requests; arranges for urgent issues to be handled by appropriate staff.
• Creates appropriate documents including agendas, presentations, and follow-up for meetings with trustees, cabinet members, donors, faculty, and staff.

Required Education, Knowledge, Skills, Abilities:

• Bachelor's degree and five years of experience supporting at the executive level. Experience in appropriate professional area with progressively more responsible duties, or an equivalent combination of education and experience.
• Demonstrated understanding and knowledge of the principles and practices of management, supervision, and the administration of applicable laws, rules, regulations, codes and statutes relating to higher education.
• Ability to handle sensitive information in a confidential manner.
• Excellent calendar management skills including the coordination of complex executive meetings.
• Proficiency in Microsoft Office, the internet, and other relevant software.
• High degree of self-motivation.
• Strong ability to anticipate office needs, plan ahead, and to proactively and strategically meet those needs in a timely manner.
• Ability to follow-up on all projects and tasks until successful completion.
• Ability to interact effectively with a variety of professionals.
• Excellent interpersonal, communication, and time management skills. 
• Ability to gather and analyze data, compile information, and prepare reports.
• Ability to organize workflow and coordinate activities.
• Ability to interpret policies and procedures.
• Ability to present and display professional demeanor at all times.
• Ability to maintain effective customer relations.

Preferred Education, Knowledge, Skills, Abilities:

• Master’s degree.
• Previous experience in a higher education or not-for-profit environment.
• Previous experience providing executive support in a fundraising environment.

Accountabilities:

• Responsible for own work.
• Budgetary responsibilities.

Additional Job Description

Time Type Requirement

Note to Applicant:

This position profile identifies the key responsibilities and expectations for performance. It cannot encompass all specific job tasks that an employee may be required to perform. Employees are required to follow any other job-related instructions and perform job-related duties as may be reasonably assigned by his/her supervisor.

In order to provide a safe and productive learning and living community, Wake Forest University conducts background investigations and drug screens for all final staff candidates being considered for employment.

Equal Opportunity Statement

The University is an equal opportunity employer and welcomes all qualified candidates to apply without regard to race, color, religion, national origin, sex, age, sexual orientation, gender identity and expression, genetic information, disability and military or veteran status.  

Accommodations for Applicants

If you are an individual with a disability and need an accommodation to participate in the application or interview process, please contact [email protected] or (336) 758-4700.