Lavoro Microsoft-outlook a distanza a stuttgart ∙ Pagina 1

Hotel Customer Service Agent NF-02

Department: Department of the Army

Location(s): Stuttgart, Germany

Salary Range: $16.73 - $18.5 Per Hour

Job Summary: This position is located at Stuttgart Lodging, Panzer and Kelley Hotels, Stuttgart, Germany To better expedite the hiring process, we recommend including full contact information (name, address, phone number, email, etc.) for professional and personal references on your resume.

Major Duties:

• Serves as a hotel customer service agent at a hospitality property with full responsibility for duties related and adjacent to the guest service cycle for front office operations.
• Serves as the hotel representative welcoming and interacting with guests, internal and external customers, and other visitors.
• Responsible for executing all processes and policies associated with reservations, room assignments, efficient check in and out of guests, identification and entitlements verification, payment processing and guest room key provision and control.
• Posts charges and payments on guest folios and responsible for the accountability and safekeeping of any assigned change fund.
• Performs duties normally associated with front office operations as desk clerk, telephone services, reservations, luggage storage, lost and found, accountability reports, parking assistance and security for the hotel operation.

Qualifications: Possess demonstrated knowledge, skills, and abilities that indicate the capability to work independently, and perform the duties summarized above with minimal to no supervision. Must possess good customer service skills, a positive attitude, and desire to help others in order to exercise tact and diplomacy when interacting with people, as demonstrated in work experience in the hospitality industry. Must be able to communicate verbally and in writing using the English Language in a clear, concise, and grammatically correct manner. Must have mathematical ability to add, subtract, multiply and divide at the level necessary to prepare reports, count accurately, and provide accurate change. Ability to use office automated equipment in the performance of the required duties. Must be comfortable with and have experience using common office software with capabilities similar to Microsoft Outlook, SharePoint, Word, PowerPoint and Excel. Referral lists are based on the qualifications stated in the job announcement. Your qualifications MUST be fully described in your resume. In describing your experience, be clear and specific. NO ASSUMPTIONS WILL BE MADE REGARDING YOUR EXPERIENCE.

How to Apply: You may submit your application package using one of the two methods identified below: 1. Electronically (preferred) at https://www.usajobs.gov/ and search for Vacancy Number (VIN): O4NAFHR-25-12704269. Announcement closes at 11:59 PM Eastern Time on 07/31/2025. -Click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application. Click this link to preview the application: https://apply.usastaffing.gov/ViewQuestionnaire/12704269. -Complete the online application, verify the required documentation is included with your application package, and submit the application. -You must re-select your resume and/or other documents from your USAJOBS account, or your application will be incomplete. -It is the applicant's responsibility to verify that the application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date. Uploaded documents may take up to one hour to clear the virus scan. -Additional information on how to complete the online application process and submit your online application may be found on the USA Staffing Applicant Resource Center. 2. Manually: Please refer to the "Additional Information" section of this announcement for instructions.

Application Deadline: 2025-07-31