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Operations Coordinator - Junior Medical Staff

• Permanent Full Time with monthly day off (part time considered)
• Box Hill Hospital - close to public transport, cafes & shops!
• 5 weeks annual leave + other benefits!

Eastern Health

Eastern Health is one of Melbourne’s largest public health services. We provide a range of emergency, surgical, medical and general healthcare services, including maternity, palliative care, mental health, drug and alcohol, residential care, community health and state-wide specialist services to people and communities that are diverse in culture, age, socio-economic status, population and healthcare needs.

About the role

This position is responsible for the efficient and effective day to day administration and support to the Eastern Health medical workforce with specific service provision for a portfolio within one or two Clinical Directorate teams. To work collaboratively within and outside of the Medical Workforce Unit (MWU) to create a culture of service provision towards the senior and junior medical staff of Eastern Health.

About you 

To be successful in this role you will possess:

Essential

• Drive for results with demonstrated ability to meet targets and timelines
• Strong attention to detail
• Excellent customer service skills
• Strong negotiation skills
• Strong work ethic
• Demonstrated ability to successfully work independently, within a team and across teams
• Highly developed communication skills- written and verbal
• Initiative
• Demonstrated ability to juggle multiple tasks and issues simultaneously
• Demonstrated ability to manage difficult issues in a calm and considered manner
• High level computer literacy (proficient with Microsoft Word and Excel)
• Strong numeracy skills
• Results focused with demonstrated ability to meet targets and timelines
• Current driver licence

Desirable

• Experience in a complex, multi-site, 24 hours, 7 days per week organisation
• Proven experience in the management of rosters
• Previous experience in or demonstrated understanding of the healthcare industry
• Demonstrated understanding of Human Resource practices, policies, procedures and methodologies
• Demonstrated understanding of industrial Awards and agreements
• Experience in the production of employment contracts for senior staff
• Experience in the on boarding of medical staff

Key Result Areas /Key Performance Indicators

• All rosters are prepared and distributed and where changes are required, are communicated to all relevant parties in a timely manner
• Details of all medical staff are accurately maintained on the relevant database
• All JMS issued with staff badges and required ICT access within agreed timeframes
• All JMS rosters are prepared and posted within award requirements
• All JMS timesheets/Roster On processes are checked, coded and processed within required timeframes
• Performance Board information are updated daily
• Completion Eastern Health iLearn courses allocated to you in a timely manner
• Annual performance reviews with Operations Lead - Junior Medical Staff

Healthcare workers are strongly recommended to follow COVID vaccination recommendations provided in the Australian Immunisation handbook (based on ATAGI advice). Seasonal vaccination against influenza is a mandatory requirement of this role and an offer is conditional on this being up to date prior to employment.

What we offer

Eastern Health offers a variety of fantastic Employee Benefits, view the extensive range here!

• Mentor and Shadowing program 
• Access to discovery days across our 50 sites 
• Study and professional development leave 
• Friendly & supportive teams
• Commitment to Diversity, Equity and Inclusion 
• Fitness Passport for work-life balance 
• Employee Assistance program accessible for you and your loved ones 
• Flexible working hours and excellent entitlements 
• Salary packaging options and an employee benefits scheme 
• Access to Private Health Insurance offers 
• Digital upskilling, such as excel and Power-Bi training 
• Cafes at all of our Hospitals 

Next Steps

Apply online if you feel we are a good match, you have the skills and qualities to make a difference, and are eligible to work in Australia.

We review all applications when we receive them, and we notify unsuccessful candidates.

If you are shortlisted, we will be in touch to arrange an interview, and you must complete a National Police Check.

Good to know:

• We are an equal opportunity employer and actively promote equality for people of all races, ethnicities, gender identities, sexual orientations, and for people living with disability – within the communities we serve and our Eastern Health team.
• We provide a culturally safe and welcoming environment for Aboriginal and/or Torres Strait Islander employees.
• As a child-safe organisation, we ensure child safety and wellbeing is embedded in our everyday culture.
• Vaccination and screening for immunity to vaccine-preventable disease is a mandatory requirement of this role.
• Advertising may end before the closing date.
• We do not accept recruitment agency application

If you are a current Eastern Health employee please ensure you log in with your internal Eastern Health account to apply for this or other roles.

Please Click Here for the Position Description

Contact Person: Julie Shalders

Contact Number: 0383968005

Contact Email: [email protected]

Job Posting End Date: 29th September 2025

Need help submitting your application?

Just contact the Hiring Manager in the advertisement or call the Talent Acquisition Team on (03) 9955 7555 (Option 1) 

Click Here for the Candidate Guide also for help in our recruitment process!

Our Values in Action:

Respect for all | Safe always | Partnering in care | Learning and improving every day