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Communications and Customer Experience Assistant Specialist

Mankato Area Public Schools · Lincoln, Stati Uniti d'America · Onsite

2025-09-06 14:00:00.0

$50,960.00 - $50,960.00

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Communications and Customer Experience Assistant Specialist

JobID: 4581

Position Type:
Community Education/Specialist

Date Posted:
9/5/2025

Location:
Community Education, Lincoln Community Center

Closing Date:
09/15/25, or until filled

Additional Information: Show/Hide

Communications and Customer Experience Assistant Specialist
Community Education
Lincoln Community Center

Community Education is seeking a Communications and Customer Experience Assistant Specialist beginning as soon as possible. This is a full-time, 12-month, Non-affiliated assignment, with category II benefits.

Summary of Duties:
Under the direction of the Director of Community Education and The Enrichment & Leisure Program Coordinator, the position advances communications strategy, customer service, registration systems, internal/external correspondence, and reception leadership.
The position plays a pivotal role in delivering outstanding services at Mankato Area Public Schools by ensuring a positive and seamless experience for students, community and staff

Key Tasks: Answering phones/emails, in-person reception, community messages, building signage, gathering content, proofing, preparing marketing, website/calendar updates. Registration support, course minimum review, participant messaging (Eleyo), Connecting Kids follow-up, student worker supervision and Welcome Window management.

Essential Qualifications:

High school diploma or equivalent
1 year of experience in customer service, office administration, or communications
Demonstrated experience managing email and phone communications in a professional setting
Proficiency with Microsoft Office Suite or Google Workspace
Ability to write clearly and proofread for accuracy and tone.
Experience using databases or registration software
Strong organizational and multitasking skills with attention to detail
Ability to maintain confidentiality and demonstrate discretion in handling sensitive information
Ability to work after school hours and occasional weekends as needed
Must possess a valid Minnesota driver’s license and reliable transportation
Must successfully pass a criminal background check

Preferred Qualifications:

Associate’s degree or higher in communications, education, or a related field
Experience contributing to a communication or marketing team (e.g., newsletters, social media, email marketing)
Familiarity with community education programs and school district systems
Multilingual abilities
Experience supervising or training part-time or student workers
Familiarity with design tools (e.g., Canva, Adobe Acrobat) for light layout and marketing tasks

Physical Requirements and Work Environment:
This work requires the regular exertion of up to 10 pounds of force; work regularly requires standing, speaking or hearing, walking, sitting, kneeling; work has standard vision requirements; vocal communication is required for expressing or exchanging ideas by means of the spoken word and conveying detailed or important instructions to others accurately; hearing is required to perceive information at normal spoken word levels and to receive detailed information through oral communications and/or to make fine distinctions in sound; work requires preparing and analyzing written or computer data; work is generally in a moderately noisy location (e.g. business office, light traffic).

Other Information:
This is a Non-affiliated position with Category II benefits. See attached job description.

Rate of Pay:
$50,960 Annual Salary

Application deadline:
September 15, 2025, or until Filled

This position will be filled on the basis of the experience, competency, and qualifications of the applicant and the needs of the District. District 77 complies with state and federal fair employment regulations.

For further information contact Community Education 507-387-5501.

Attachment(s):

Communications & Customer Experience Assistant Specialist Job description.docx

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