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About Your Future with TopBuild

Are you looking for a career with an industry leader that drives the future of energy-efficient insulation and building material products? Is being part of a company that is recognized as a “Great Place to Work” of value to you? Look no further! At TopBuild, you will be part of a diverse and inclusive team that reflects our values of integrity and innovation by delivering solutions that make a difference in the communities we serve. Here, you are part of a company that rewards your contributions and encourages you to take ownership of your career.

Job Description

SUMMARY

As a member of the HR Support Team, the HR Specialist serves as the first point of customer contact for the support and resolution of HR, Payroll and Benefits inquiries and provides administrative support for Workday transactions.  Responsible for the timely and accurate data entry of employee job information.  Ensure compliance with company policies and procedures as they relate to employee data management.  Provides Workday and additional HR application support for users (internal and external).  Operates in a customer-focused support-team environment. 

ESSENTIAL FUNCTIONS

• Perform data entry of employee job information, including pre-employment screening.
• Audit transactions, error reports, and ensure compliance with employee data maintenance policies and procedures.
• Provide accurate, consistent and timely responses regarding HR related questions and issues with the goal to resolve at the first initial call.
• Troubleshoot and resolve issues from varying ranges using relatively thorough knowledge of HR policies and procedures, HR systems and internal HR process.
• Use the case management system to accurately document all inquiries and resolve cases timely. Routes issues in need of escalation to other functions as appropriate.
• Provide functional Workday support to remote and on-site users.
• Provide excellent service to ensure activities provide the intended experience for end users in an efficient and effective manner.
• Maintain strict adherence with confidentiality requirements.
• Work on special reports and projects as assigned.

EXPERIENCE/QUALIFICATIONS      

• 1-2 years of experience in HR Operations with a focus on customer experience.
• Awareness of HR best practices in the market as well as legislative and regulatory changes and experience implementing required changes.
• Knowledge of HRMS (preferably Workday), Word, Excel and Microsoft Outlook.
• Strong attention to detail, demonstrated integrity and professionalism.
• Excellent communication skills, both written and verbal.
• Ability to multi-task calls and data entry simultaneously.
• Customer focused, with the ability to identify, troubleshoot, resolve, and follow-up on issues.

PREFERRED QUALIFICATIONS

EDUCATION AND CERTIFICATIONS

Minimum experience: 1 – 2 years HR experience. 

Required Industry Experience (Construction, Insulation, Trades, etc.):   NA

Special Requirements:  May work beyond normal company hours due to business/ Overtime and weekends as required.

Legal Age Requirements:  At least 18 years of age

POSITION LOCATION
Physical presence at Branch Support Center in Daytona Beach, Florida, with potential growth to
hybrid remote/office schedule.
 

TRAVEL REQUIREMENTS
Type of Travel Required:   Local                     

Amount of Travel Required:  <10%

PHYSICAL REQUIREMENTS

Work is performed in a typical office environment and may require standing, bending, lifting of boxes or packages under 10 lbs., and sitting for long periods of time.

Work requires regularly inputting/retrieving words or data into or from an automated/computer system.

TopBuild Corp. is an equal opportunity employer.

TopBuild Corp. (NYSE: BLD) is the leading installer and distributor of insulation and building material services nationwide. TopBuild has a family of companies, which comprises of approximately over 450 branch locations across the United States and Canada. As a company, we actively engage in corporate social responsibility through our commitment to Environmental, Social, and Governance (ESG) practices. Additionally, we prioritize diversity and inclusion in our organization. If this interests you, we encourage you to join our company and find a variety of career opportunities awaiting you!

TopBuild Corp. is an equal opportunity employer (EOE), this includes protected Veterans/Disability. The employee must be able to perform the essential functions of the position. Upon request and absent undue hardship, reasonable accommodation will be offered to enable employees with disabilities to perform the essential functions of the job.