Hybrid CardioSupport Program Manager presso Abbott

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 114,000 colleagues serve people in more than 160 countries.

     

JOB DESCRIPTION:

Working at Abbott

At Abbott, you can do work that matters, grow, and learn, care for yourself and your family, be your true self, and live a full life. You’ll also have access to:

• Career development with an international company where you can grow the career you dream of.

• Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year

• An excellent retirement savings plan with high employer contribution

• Tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.

• A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.

• A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.

The Opportunity

We are recruiting for a CardioSupport Program Manager to join our team. This is an onsite opportunity in Austin, TX in the Heart Failure Division. In Abbott’s Heart Failure (HF) business, we’re developing solutions to diagnose, monitor and manage heart failure, allowing people to restore their health and get on with their lives. 

The CardioSupport Program Manager will be responsible for developing, implementing, and managing a patient education program for the CardioMEMS HF System. This role will focus on enhancing patient understanding and engagement, improving health outcomes, and supporting the overall success of the CMEMS product.

What You’ll Work On

• Program Management: Lead and evolve Abbott’s comprehensive patient education programs tailored to meet the needs of patients prescribed to receive Abbott heart failure products including the CardioMEMS HF System.
• Implementation: Oversee program execution to ensure the highest quality of education is delivered to patients, and that this quality of education delivery is maintained as program scales.
• Data & Analytics: Oversee data integrity for the program and report to leadership on program performance and KPI’s.
• Patient Engagement: Become a subject matter expert on patient education talk tracks, program resources to support patient education, and the delivery of these resources.
• Collaboration: Work closely with key organizational stakeholders to support program adoption as the program scales throughout the field organization and Abbott’s customers.
• Training: Ensure the education team is appropriately trained to succeed in their role, and support internal trainings to support the field with program adoption.
• Resource Management: Monitor metrics as program scales to ensure proper headcount is maintained to support program commitments, and that program has resources and collateral to properly support the patient pre-implant journey.
• Monitoring and Evaluation: Monitor and evaluate the competency of individual educators and deliver coaching, training and mentorship.  
• Hire, Train, and Develop: Recruit qualified candidates, deliver comprehensive training programs, and create personalized development plans to ensure continuous growth and performance improvement.
• Compliance: Ensure all interactions and program resources comply with regulatory requirements and company policies.

Required Qualifications

• Bachelor’s Degree in a discipline appropriate to the program or an equivalent combination of education and work experience
• Minimum of 5 years of experience in patient education, program management, or a related role within the medical devices or customer service industry.
• Has documented experience in leading teams and coaching for process improvement.
• Demonstrated technical skills and management judgment appropriate to the project.
• Demonstrates competency in computer skills necessary for the role.
• Ability to support infrequent travel (less than 5%) to internal meetings

Apply Now

Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives:  www.abbottbenefits.com

Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.

     

The base pay for this position is

$97,300.00 – $194,700.00

In specific locations, the pay range may vary from the range posted.

     

JOB FAMILY:

Sales Support & Administration

     

DIVISION:

HF Heart Failure

        

LOCATION:

United States > Austin : 8701 Bee Caves Rd

     

ADDITIONAL LOCATIONS:

     

WORK SHIFT:

Standard

     

TRAVEL:

Yes, 25 % of the Time

     

MEDICAL SURVEILLANCE:

Not Applicable

     

SIGNIFICANT WORK ACTIVITIES:

Continuous standing for prolonged periods (more than 2 consecutive hours in an 8 hour day), Continuous walking for prolonged periods (more than 2 hours at a time in an 8 hour day), Driving a personal auto or company car or truck, or a powered piece of material handling equipment

     

Abbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans.

     

EEO is the Law link - English: http://webstorage.abbott.com/common/External/EEO_English.pdf

     

EEO is the Law link - Espanol: http://webstorage.abbott.com/common/External/EEO_Spanish.pdf Candidarsi ora