Hybrid Manager IT, Salesforce presso FARO

FARO is an imaging company - and an imagining company. We envision a better, more insightful, and more powerful world realized through digital 3D means and measurement technologies. Right from the start, we have helped our customers make better decisions - faster and more accurately than anyone else in the industry. We work with the largest companies on the planet to provide the solutions that enable them to overcome their most pressing industry challenges. In aerospace and automotive, we work with firms like SpaceX, NASA, Tesla and Volvo among others. In the construction industry, we work with the largest builders to scan and design astonishing projects. For public safety professionals, our forensics scanning tools solve crimes and document scenes with high tech gear you probably see on CSI and in the movies!

We believe that if it can be dreamed it can also be measured. And if it can be measured, it can also be realized.

ESSENTIAL FUNCTIONS:

• Execute the implementation of long and short-term strategic and operational plans supporting and aligning with the organization’s priorities and business needs.

• Provides inspired leadership and fosters a cohesive robust team culture that gets results through commitment, collaboration, continuous improvement, and standards across our business applications.

• Evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs.

• Collaborate and partner with cross-functional teams gain support, understands issues and collaborate on mitigation plans with short-term and long-term solutions.

• Lead a Salesforce CoE and drive daily operational and tactical needs as well as ongoing projects using Salesforce platform (Sales/Service/CPQ/Sales Planning/Maps/Spiff), partner community, data analysis, analytics and good understanding of data integration between Salesforce and SAP.

• Collaborate and partner with cross-functional teams gain support. Manages strategic and tactical applications needs and requirements aligned to business needs.

• Support conflict management and issue resolution. Identify, track, and help resolve cross-portfolio dependencies and conflicts.

• Independently develop clear and well-defined plans, driving strategy into actions and results. Identifies bottlenecks or delays in initiatives, defines solutions and drives efforts to ensure deliverables stay on schedule.

• Drive the translation of business needs into technical requirements, functional specifications, architectures, and implementation of concepts. Champion a continuous improvement and innovation.

• Participate in development of long-term vision and planning of new services/capabilities and communicate to the team

• Ensure adherence to best practices, and standards.

QUALIFICATIONS AND REQUIREMENTS:

• Bachelor’s degree with 12+ years of experience OR Master’s/Doctoral degree with 10+ years of experience and 5+ years managing people.

• 7+ years of hands-on experience in managing and supporting Salesforce Platform, Data analysis and application integrations.

• 5+ experience in leading Salesforce CoE, supporting Sales and Sales Operations business teams.

• Salesforce Administrator Certification (ADM201 and ADM211).

• Strong functional and technical experience (must), while driving end-to-end process design and integration. Excellent problem solving, diagnose system deficiencies, root cause analysis skills.

• Demonstrated organizational skills enabling real time prioritization with a strong ability for holding the team accountable to results

• Strong cross-functional leadership skills, self-motivated and ability to influence others to achieve successful outcomes with a high degree of adaptability, flexibility, creative decision-making, and technical problem-solving abilities.

• Demonstrated ability to take ownership and manage technical projects, including identification of project scope, requirements, deliverables, and coordination of project design and implementation activities.

• Excellent verbal and written communication skills in a multicultural, multinational environment with ability to handle multiple projects with organizational and time management skills.

• Ability to effectively assess team capabilities to develop and build upon their strengths and development gaps. Ability to motivate, effectively delegate and coach team to create a positive and dynamic working atmosphere.

• Ability to think strategically, deal with ambiguity, synthesize complex data and develop innovative solutions with an end-to-end mindset and identify, track, and help resolve cross-portfolio dependencies and conflicts.

• Strong experience in project management and agile development methodologies with PMP and/or CSM certification.

PREFERRED REQUIREMENTS:

• Salesforce and SAP Integration Experience.

• Certified Salesforce CPQ Admin CPQ 201 or CPQ 211.

• Strong working knowledge of Salesforce Sales planning, Spiff and Maps.

WHAT FARO CAN OFFER YOU:

• In general, a permanent employment contract

• Flexible working hours

• Training

• Other employee services: Health insurance, free drinks, fresh fruit, charity runs or other sport events, Meal cards

INCLUSIVE:
At FARO, we are committed to encouraging different perspectives and ideas that foster innovation. We believe that we are strongest with a diverse team of employees. We want every FARO employee to feel our commitment to showing respect for all and encouraging open collaboration and communication.

Join us. Become part of a dynamic organization that values quality, leadership, teamwork, honesty and openness as a way of life in conducting our business.

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