Hybrid Affiliate Program Coordinator presso Lyra health
Lyra health · South Africa, Sudafrica · Hybrid
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Sponsorizzato da DesignlabAbout Lyra Health
Lyra is transforming mental health care through technology with a human touch to help people feel emotionally healthy at work and at home. We work with industry leaders, such as Morgan Stanley, Uber, Amgen, and other Fortune 500 companies, to improve access to effective, high-quality mental health care for their employees and their families. With our innovative digital care platform and global provider network, nearly 20 million people can receive the best care and feel better, faster. Founded by David Ebersman, former CFO of Facebook and Genentech, Lyra has raised more than $900 million.
Lyra is looking for a Mental Health Affiliate Program Coordinator join the international operations team and assist with the expansion of our international network. The ideal candidate will be an organized, customer-service oriented professional with an affinity for technical troubleshooting and possess strong problem solving skills and adaptability to change.
The primary purpose of the role is to own affiliate provider onboarding processes and systems.
You will onboard, train and support international counselors outside the U.S. who are providing Connected Calendars (online appointment booking) for Lyra International customers.
You will also be responsible to maintain accurate onboarding materials and process documents. In this role you will collaborate closely with the Recruitment Specialist, International Clinical Operations, Clinical Case Manager, and Clinical Governance, and local in-country teams to ensure the successful launch and maintenance of the international Connected Calendar program.
This candidate will report to the Manager of Provider Relations. This role is remote with the option to occasionally work from our Johannesburg office.
