Hybrid Pipette Calibration Specialist presso EPPENDORF

Your challenges

• Shift: 12:00pm - 8:30pm

• Responsible to perform calibration service as assigned at a Service Center to achieve group-based annual goals

• Achieve high levels of customer satisfaction. Must be a highly effective communicator from managing expectations through follow-up in a positive, customer centric, error free and professional manner.

• Responsible to ensure service is completed accurately and all system needs are addressed in a timely manner with the proper detail to ensure invoicing and quality management system requirements. 

• Maintains required ISO Compliance (including all necessary training certificates) under the direction of the Management team and all the company’s policies, procedures, rules and regulations.

Your expertise

• High School or GED equivalent required, Associate’s degree (A.A.) or equivalent from a two-year college or technical school preferred. 

• Minimum of 1-2 years’ relevant technical or customer experience (i.e, sales or service); or equivalent military training with at least 1-2 years’ relevant technical or customer experience.

Your benefits at Eppendorf

• Compensation: $23-$25/hr.

• Bonus eligibility

• Competitive total rewards package including health, financial, and education benefits

• Contribute to improving the human living condition

• Direct impact on business

• Service components include, but are not limited to, the following:

  • Assemble, clean, calibrate and repair liquid handling instrumentation through the attachment and/or installation of mechanical/electronic parts.

  • Executes the determined service product- Follows any established customer protocols, tests instruments to ensure conformance to agreed specifications. 

  • Determines and completes necessary cleaning, replacement, adjustment or repair. 

  • Record calibration test measurements in computer database.  Prints instrument performance test certificates as required.

  • Exercises all safety precautions as required.