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Description

Italian Speaking Customer Experts for Cloud Platform

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm, recognized for bridging top-tier talent with world-leading organizations in the Information Technology sector. We pride ourselves on delivering bespoke recruitment solutions that empower professionals to excel in global markets while fostering excellence in the BPO industry.

Job Overview

We are currently seeking talented professionals for the Italian Speaking Customer Experts for Cloud Platform position in Greece, a unique opportunity to advance your career within the dynamic Information Technology industry. This role is perfect for individuals looking for prestigious Italian-speaking jobs in an innovative, cloud-centric environment while enjoying the Mediterranean lifestyle.

Key Responsibilities

• Provide high-level technical support for enterprise cloud platform solutions.
• Assist Italian-speaking clients with troubleshooting complex configuration and integration issues.
• Collaborate with IT engineering teams to resolve escalated cloud-based service inquiries.
• Maintain comprehensive records of technical interactions within the internal CRM systems.
• Drive customer success by ensuring optimal usage of cloud services and software tools.
• Stay updated on the latest trends and updates within the Information Technology sector.
• Contribute to the continuous improvement of support protocols and technical documentation.

Requirements

• Native or fluent Italian (spoken and written) is mandatory.
• Valid EU passport or work permit for Greece.
• Strong proficiency in English to operate in our international IT environment.
• Proven interest in cloud technology and software applications.
• Excellent analytical and problem-solving skills tailored to the IT industry.
• A client-focused mindset with a dedication to delivering premium service.

Benefits

What We Offer

• Competitive Monthly Salary.
• Special Benefit: 2 Extra Salaries Per Year (13th and 14th salary).
• Monthly Performance Bonus.
• Fully Paid Relocation Package (flight, transfer, hotel provided).
• Fully Paid Training on cutting-edge cloud technology.
• Full Health Insurance and comprehensive benefit programs.
• Excellent opportunities for career growth within the Information Technology industry.
• And Much More...

Life in Greece

Embark on an exciting journey by securing one of our premium Italian-speaking jobs in Greece, where ancient history meets a vibrant modern lifestyle. You will enjoy world-famous weather, stunning coastal views, and an unparalleled social culture that makes Greece one of the most desirable destinations for professionals globally.

Beyond the professional advancement, living in Greece offers a high quality of life, affordable Mediterranean cuisine, and a welcoming international community. Join us in Athens and elevate your career while embracing the rich, sun-drenched heritage that only Greece can offer.

How to Apply

If you are ready to take the next step in your career with an Italian Speaking Customer Experts for Cloud Platform position in Greece, click 'Apply Now' to submit your application. We look forward to helping you start your new chapter in one of the most exciting jobs in Greece. Sincerely, the recruitment team at Mercier Consultancy Group.