Emplois Microsoft-word à distance et à domicile ∙ Page 3

Description

Take on an exciting opportunity with Mercier Consultancy MD for German Speaking Jobs in Poland! We are looking for enthusiastic candidates interested in relocating to Poland with a fully paid relocation package. In this role, you will be an integral part of our team, providing exceptional service and support to our clients in the German-speaking community.

Key Responsibilities

• Provide outstanding customer service in German, responding to inquiries via phone, email, and live chat.
• Assist clients with their questions and concerns, ensuring a positive experience throughout their engagement.
• Collaborate with various departments to address client needs and manage account-related tasks efficiently.
• Document all client interactions in the CRM system to ensure accurate records and follow-ups.
• Participate in team meetings and training sessions to enhance service standards and knowledge of industry trends.
• Help promote our services and resolve escalated issues in a timely manner.

Requirements

• Fluency in German (both written and spoken) is essential; knowledge of English is highly desirable.
• Previous experience in customer service, sales, or a related field would be beneficial.
• Excellent communication skills with a focus on customer satisfaction.
• A proactive approach with strong problem-solving abilities.
• Able to work effectively both independently and as part of a team.
• Familiarity with CRM systems and a good grasp of computer applications.
• Readiness to adapt to a new environment and embrace the Polish culture.
• A willingness to relocate with the provided fully paid relocation package.

Benefits

1. Competitive Monthly Salary
2. Fully Paid Relocation Package
3. Monthly Performance Bonus
4. Fully Paid Training
5. Health Insurance
6. And Much More ...