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Senior Client Partner / Engagement Manager - Utilities Domain - Zurich

Infosys Limited · Zurich, Suisse · Onsite

  • Senior
  • Bureau à Zurich
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Job Description

Role – Senior Engagement Manager
Technology – Sales and Client Relationship Management (Farming) 
Location – Switzerland
Domain - Utilities and Services
Compensation – Competitive (including bonus)

What will you do?
  • As SEM you are an expert at contributing to different phases of the Sales lifecycle and will be intensely involved in Client Relationship Management and business development (Farming) for our customer.
  • Client relationship management – managing relationships with key client personnel and CXOs and CXO -1, within client organization and ability to understand the organizational culture of the client
  • Selling concepts to the client and influencing the client to award business based on capability and track record in similar situations
  • Conduct research as well as competitor analysis to define strategies that can help enable favourable outcomes
  • Review sales plan, pursuit plan / business pipeline with leadership to ensure target achievement
  • Expert knowledge of MSA / Other contract process & standards and understand the nuances of MSAs and interdependencies to other business aspects
  • Conduct client presentations, workshops, and drive pricing and MSA negotiations with the client
  • Provide necessary input for building alliances with relevant product / service vendors
  • Ensure hygiene is maintained on account operations
  • Create proposals and solutions in line with requirements in the RFPs shared by the clients
  • Proactively take Infosys offerings to the prospects in the industry
  • Collaboratively work with delivery organization on staffing, handling any delivery related issues to prevent escalations
Qualifications:
  • Track-record of successfully farming business solutions and client management.
  • Strong Business Development (Framing current accounts) / Relationship management / Account management is required
  • Strong Account Management experience where you have grown existing accounts.
  • Track record of interacting and building relationship with C / C-1 level client contacts.
  • Reasonable understanding of Global Delivery Model and IT service industry.
  • Experience managing large multi-location consulting engagement teams’ desirable.
  • Hands-on experience with proposal creation and leading proposal presentations.
  • Strong leadership, interpersonal, communication and presentation skills.
  • Wide variety of IT and business consulting engagement experience.
Personal
Besides the professional qualifications of the candidates we place great importance in addition to various forms personality profile. These include:
  • High analytical skills
  • A high degree of initiative and flexibility
  • High customer orientation
  • High quality awareness
  • Excellent verbal and written communication skills
Why Infosys

Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation.

With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

To learn more about Infosys and see our ideas in action please visit us at www.Infosys.com

“All aspects of employment at Infosys are based on merit, competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer.”
 

State / Region / Province

Zurich

Country

Switzerland

Interest Group

Infosys Limited

Role

Engagement Manager

Company

ITL Switzerland

Work Location

Zurich

External Job Title

Senior Client Partner / Engagement Manager - Utilities Domain - Switzerland