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Ticketing Project Manager

FIFA Careers · Zurich, Suisse · Hybrid

  • Professional
  • Bureau à Zurich
Postuler maintenant
As the organiser of some of the biggest and most iconic sport events in the world, we lead the way in the sport and event industry.

Join the team and support us on our mission.

THE POSITION

These are your key tasks:
  • Lead assigned ticketing projects, ensuring delivery on time, within budget, and at the highest quality.
  • Support the Team Lead in strategic project management and development of ticketing project plans, including time-critical milestones.
  • Manage communication flows and reporting for Directors, Management, and other key stakeholders.
  • Collaborate cross-functionally with product development, operations, marketing, finance, sales, and client teams to align project goals.
  • Assist in the creation and implementation of ticketing policies and supporting documentation.
  • Oversee budget management for ticketing projects across tournaments and events.
  • Coordinate procurement processes in compliance with FIFA guidelines.
  • Prepare and deliver presentations, reports, and project updates for internal and external meetings.
  • Support competition delivery through RAID logs and other project management tools.
  • Ensure ticketing-related needs for all FIFA stakeholders and clients are understood and addressed.

YOUR PROFILE

We work hard at FIFA.
We are dedicated, ambitious and innovative.

And we respect our values. Always.

For all roles, we seek talented people with an entrepreneurial spirit and a global mindset.

The specific competencies we require for this position are:
  • 4–6 years of experience in marketing, event management, or client/agency account servicing.
  • Strong project management skills with proven experience in event operations.
  • Background in travel logistics management (experience with travel agencies preferred).
  • Knowledge of commercial business and marketing objectives; prior experience with global sports events, ideally FIFA, is an advantage.
  • Excellent communication and relationship management skills, with the ability to work in multinational teams.
  • Strong organizational skills, capable of prioritizing and multi-tasking under pressure.
  • Creative, proactive, and solution-oriented mindset with confident decision-making abilities.
  • Fluent in English (French, Spanish, German, or other languages are a plus).
  • Proficiency in MS Word, PowerPoint, and Excel.
  • Willingness to travel internationally as required.

PERKS & BENEFITS

The biggest benefit of a career at FIFA is the privilege to work for the beautiful game and create something that matters.

Alongside that privilege, we also offer some extra perks and benefits:
  • Health and fitness: Regular football sessions for all abilities, plus on-site gym.
  • Home office: Up to two days of home office per week if work permits and home office allowance for all.
  • Language courses: Offered to all staff to aid personal and professional growth.
  • Continuous learning: We care about your development and encourage internal mobility, offering a variety of training and education to help achieve it.
  • Pension: Flexible pension benefits with generous employer contributions.
  • Relocation assistance: A dedicated team will be on hand to support your relocation.
  • Sustainability: We support all employees using public transport.
  • Vacation: Maintain a healthy work/life balance with a generous vacation allowance.
  • Volunteering: Make an impact beyond your regular role and bond with colleagues by volunteering with one of our partners.