Offres d'emploi à distance et à domicile à sunbury-on-thames ∙ Page 1

1) OVERALL PURPOSE OF THE JOB  

To plan the daily jobs for the Service PPM engineers across the UK and Ireland dealing with Key Account & Non-Key Account customers, working towards our monthly PPM KPI commitments.

2) REPORTING RELATIONSHIPS

To report directly to Planning Manager & Planning Team Leader

Working alongside a team of 4 x Reactive Planning Coordinators, also working closely with the PPM engineering field team and regional operation managers

3) KEY RESPONSIBILITIES

• Coordinating, and scheduling planned preventative maintenance (PPM) tasks to ensure timely execution.
• Directly schedule the PPM work commitment for the PPM Service engineers and support the Regional Planning Team with PPM scheduling for Reactive Engineers.
• To work closely with field managers to drive productivity from the engineering field team.
• To work closely with Key Account & Non-Key Account customers to help adhere to contractual PPM SLA commitments.
• Communicating with other internal departments regarding PPM compliance.
• Providing customers with regular updates, such as ETA`s and rescheduled dates where attendance did not take place. 
• Maintaining asset data and processing changes when required.
• Updating FAAC internal planning system (Currently FSM).
• Daily communication with engineers on workload/bookings

4) KNOWLEDGE / SKILLS / EXPERIENCE REQUIRED

• Ability/Experience of planning/ scheduling to meet customer/ business needs
• IT literate with a good knowledge of MS Office suite of packages (Excel, Word, Outlook) 

5) COMPETENCIES / CAPABILITIES

• Ability to work to tight timescales and prioritise under pressure
• Strong communication skills
• Practical problem solver and desire to overcome daily challenges
• Able to take initiative and be self-driven
• Customer focused

6) SPECIAL FACTORS OF THE ROLE

• Must be available to work one Saturday every 5 weeks