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Hotel Senior Receptionist

Alton Towers Resort · Stoke-on-Trent, Royaume-Uni · Onsite

  • Professional
  • Bureau à Stoke-on-Trent
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What you'll bring to the team:

 

To support the Assistant Front Office Managers in all​ aspects of the operation, and to ensure the overall smooth and efficient running of the Reception, Porters, Switchboard, Treehouse Hosts, Welcome Hosts and Admin. To control the shift operation and communicate effectively with all relevant departments and within Front Office. To take ownership of all colleagues on shift and always maintain an effective team environment with excellent customer service.

 

 

Qualifications & Experience:

 

Our ideal candidate will have at least three years customer service experience with prior knowledge of using Opera. Detailed experience of managing others within a team.

We are also looking for someone with excellent communication skills and is highly motivated.

 

Benefits:

 

  • Merlin Magic Pass - 20 free tickets for you, your family and friends to enjoy all of our Merlin Attractions across the world
  • 40% discount online off LEGO
  • 25% discount in our on-site retail shops and restaurants
  • Access to Merlin benefits page with discounts on over 1000 fashion and electronic retailers, restaurants and travel
  • Ongoing training and development opportunities 
  • Plus, many more...

 

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