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Hybrid Experienced Content Designer - Design

Plaid · San Francisco, États-Unis d'Amérique · Hybrid

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We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.

Our Design team is made up of Product Designers, Brand Designers, Researchers, Operations and Design Systems. We are excited to have a Content Strategist join our mix of Design experts.

We’re looking for an experienced Content Strategist to join our Design team.  You’ll play a critical role in creating a clear, cohesive, content-led experience as customers and users navigate interacting with our products. You’ll team up with Product Designers, Product Managers, Researchers, and Engineers to envision the future of our voice and tone within our products, and work closely with Brand Design and Marketing to bring our brand narrative to life through in-product writing. You’ll also oversee the development of content principles, partner with Design Systems on a content system, and have the opportunity to help grow a first-class content practice within a growing design function.