Crm Remote-emplois à Remote-TX ∙ Page 1

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Kemper is one of the nation’s leading specialized insurers. Our success is a direct reflection of the talented and diverse people who make a positive difference in the lives of our customers every day. We believe a high-performing culture, valuable opportunities for personal development and professional challenge, and a healthy work-life balance can be highly motivating and productive.  Kemper’s products and services are making a real difference to our customers, who have unique and evolving needs. By joining our team, you are helping to provide an experience to our stakeholders that delivers on our promises.  

Position Summary:

Kemper is excited to being adding a Commercial Underwriter 1 to our team. Our Commercial Underwriter 1 will review all policy information to determine if the risk meets the Company’s underwriting guidelines and processes accordingly. Serves as a contact point for producers, insureds, and lienholders for policy related inquiries. Provides support for the call center.

Position Responsibilities:

• Effectively handle all incoming calls and follow up calls – up to 90% of shift handling calls.

• Analyze and underwrite low level customer risks within delegated authority levels to determine eligibility by reviewing new applications, existing business, reports, and customer information.

• Apply department underwriting guidelines and procedures.

• Process high volume policy change requests from internal and external customers. Assist with questions related to billing, compliance guidelines and procedures, rating inquiries, etc.

• Document and maintain accurate internal records based on established department record management procedures.

Position Qualifications:

• Associate degree, AINS or similar with four (4) years related Property & Casualty experience preferred.

• High school diploma and four (4) years or more related Property & Casualty experience will be considered.

• Strong verbal, listening and written communication skills.

• Apply professional and effective phone skills.

• Capable of multi-tasking, highly organized, with excellent time management skills

• Ability to operate and self-driven to excel in a fast-paced, high volume call center environment.

• Ability to use problem-solving and decision-making skills to help customers and process work.

• Ability to work within a team environment.

• Strong computer skills including typing, spreadsheets, word processing software and CRM applications.

• Must be dependable, and reliable.

• Work schedule may fluctuate based on business needs.

• This position is a remote Texas position.

The range for this position is $46,400.00 -  $77,300.00. When determining candidate offers, we consider experience, skills, education, certifications, and geographic location among other factors. This job is also eligible for our Kemper benefits package (Medical, Dental, Vision, PTO, 401k, etc.)  

Kemper is proud to be an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other status protected by the laws or regulations in the locations where we operate. We are committed to supporting diversity and equality across our organization and we work diligently to maintain a workplace free from discrimination.   

Kemper does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Kemper and Kemper will not be obligated to pay a placement fee. 

Kemper will never request personal information, such as your social security number or banking information, via text or email.  Additionally, Kemper does not use external messaging applications like WireApp or Skype to communicate with candidates.  If you receive such a message, delete it.