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Manager, Search Engineering

Lucidworks · Remote - Mexico City, Mexique · Remote

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Description

Lucidworks is leading digital transformation for some of the world's biggest retailers, financial services firms, manufacturers, and B2B commerce organizations. We believe that the core to a great digital experience starts with search and browse. Our Deep Learning technology captures user behavior and utilizes machine learning to connect people with the products, content, and information they need. Brands including American Airlines, Lenovo, Red Hat, and Cisco Systems rely on Lucidworks' suite of products to power commerce, customer service, and workplace applications that delight customers and empower employees. Lucidworks believes in the power of diversity and inclusion to help us do our best work. We are an Equal Opportunity employer and welcome talent across a full range of backgrounds, orientation, origin, and identity in an inclusive and non-discriminatory way.

About the Team
The Search Engineering team builds the core infrastructure and services behind Lucidworks’ search and personalization platform. The team develops tools that scale Fusion in the cloud, automate deployment and failure recovery, improve service efficiency, and simplify how internal teams interact with customer environments.

About the Role
As the Manager of the Search Engineering team, you will lead and support a globally distributed group of engineers responsible for delivering high-quality, customer-focused features. You’ll balance people leadership with technical stewardship: coaching engineers, fostering collaboration across time zones, and setting clear expectations while partnering closely with the team to design, build, and evolve reliable, scalable solutions that meet customer needs.

Responsibilities

  • Lead and mentor a team of software engineers, providing technical guidance and strategic direction
  • Drive innovation and automation in Search engineering to improve efficiency, scalability, and reliability
  • Collaborate with cross-functional teams to ensure the delivery of high-quality products to customers
  • Work closely with Product team to coordinate and prioritize work including project management (Agile/Scrum)
  • Partner with Leadership and Product Operations to determine feature scope, project milestones, and achievable deadlines within our release cycle.
  • Help the team understand the technical scope of requested work and how each task fits with project goals and priorities.
  • Understand obstacles to individual and overall team success and develop plans to remove them.
  • Contribute to and maintain technical processes, particularly in code repo management, test coverage metrics, and automated CI/CD and code quality gates.
  • Stay up-to-date with industry trends and best practices in cloud engineering and search

    • Our Stack

  • Java
  • Python
  • Terraform
  • Kubernetes
  • Jenkins
  • GCP, Azure, AWS
  • Go

    • Skills & Qualifications

  • 5+ years of experience in cloud software development, with expertise in GCP, Azure, and/or AWS
  • 2+ years of experience in a leadership or managerial role, overseeing product-led, cloud-based software engineering teams
  • 10+ years experience directly developing applications throughout the software development lifecycle.
  • Experience developing microservice-based applications.
  • Strong experience with containerization including Kubernetes
  • Proven experience in managing large-scale distributed systems across multiple cloud environments
  • Experience with SaaS infrastructure and deployment models
  • Strong problem-solving skills and ability to thrive in high-impact, fast-paced environments
  • Experience with Apache SOLR is a plus
  • Excellent communication and leadership skills
  • Acceptable background check

    • Competencies

  • Resourceful-willing to jump in, be agile/flexible, leverage existing resources to accomplish goals, ability to work independently
  • Team player-confident in collaborating with a diverse community of people and personalities across geographies, backgrounds, and professional abilities
  • Strong verbal and written communication skills
  • Empathy and care for all stakeholders of Lucidwork including employees, customers, partners, and guests
  • Ability to handle confidential information 

    • Additional Information

    Lucidworks believes in the power of diversity and inclusion to help us do our best work. We are an Equal Opportunity employer and welcome talent across a full range of backgrounds, orientation, origin, and identity in an inclusive and non-discriminatory way. Applicants receive consideration based on the relevant talents, skills, and experiences they offer to our company.

    Thank you for your interest and we look forward to learning more about you.

    Note to third party recruiters:
    We appreciate your interest in our job opportunities. However, we kindly request that third-party recruiters and staffing agencies refrain from contacting us regarding these positions. We prefer to work directly with candidates and do not accept unsolicited resumes or candidate referrals from third-party recruiters or agencies. Unsolicited resumes and referrals will become the property of Lucidworks, and no fee will be paid should we hire a candidate whose resume was sent unsolicited.