Microsoft-office Remote-emplois à myrtle-beach ∙ Page 1

At Brightwater, we're proud to be recognized as a Great Place to Work®, and we believe that our success begins with one simple principle: People First. We're a luxury senior living company that's driven by compassion, respect, & dedication to making every interaction meaningful. Our culture fosters growth, teamwork, & a genuine commitment to enriching the lives of our residents and team members. If you're passionate about providing exceptional care in an environment where you’re valued & supported, we invite you to be part of a company that truly puts people at the heart of everything we do. Now accepting applications for a Business Office Manager. The ideal candidate will have experience with varied business office responsibilities including petty cash reconciliation, aging/collections, invoicing, payroll, accounts payable. PCC experience a plus. Must have experience providing a high level of customer service. Must be able to anticipate project needs, discern work priorities and meet deadlines with little supervision. This position also assists HR with recruitment, orientation, on-boarding and retention. Experience in HR, medical billing and senior living/retirement communities desired.

POSITION SUMMARY: This position is the principal point of contact regarding all business matters. This position is also the principal point of contact with the management company regarding all the administrative business aspects of the community which includes accounting, budgeting, financial reporting, and accounting support.  

ESSENTIAL FUNCTIONS:

• Process Admissions/Discharges within PCC; keep up with Resident Status Change
• Forms and update Member Files appropriately
• Follow up with Facilities Director to get Move-Out Report and Charges
• Maintain Member Files (POA information, Insurance, DL & SS, Contract, ACH, etc) while maintaining confidentiality.
• Maintain up to date emergency contact information for POA’s
•  Processes and/or oversees Accounts Receivable by invoicing customers, posting payment of invoices, and tracking non-routine and miscellaneous services for which Team Members, residents or vendors should be billed or credited.
• Upload information into AVID timely
• Ensure W-9 information from new vendors
• Handles and resolves and AP questions within Avid and with Home Office
• Password resets for UKG, Relias and UKG Scheduling (Both HRD and BOM)
• Meet with members/POAs as needed to assist in resolving complaints and issues.
• Assist with backgrounds: (Both HRD and BOM)
• Ordering background reports (First Advantage)
• Local/state background reports (CT, NC, GA, FL)

• Scheduling Drug Screen (First Advantage) includes conducting onsite oral drug screen and preparing FedEx clinical pack for shipment.

• Assist with coordinating new hire PPDs and Health assessments

• Complete Onboarding in UKG for New Hires (Both HRD and BOM)

• Assemble Orientation packets (Both HRD and BOM)
• Create name tags for new Hires and replacement name tags for existing team member

• Process biweekly payroll, including pulling the commissions reports

• Deposits – at a minimum bi-weekly; daily if needed
• Insurance – Review EOB’s before submitting
• PP Deposits and Community Fees
• Uniform ordering and entering employee payroll deduction for additional purchases

• Maintains data related to Entrance Fee tracking, resident refunds, amortization and financial assistance.

• Maintains office and business supplies inventory and preventative maintenance on office machinery.

• This position does participate in the Manager on Duty program that will require you to work at the community for a pre-determined period of time over the weekend (rotated through each Executive Team member)
• Serves on special projects and assignments outside of his/her own community to support other communities or the broader portfolio
• Submitting Long Term Care Insurance documentation appropriately each month
• Responsible for license renewals for the entire campus (Business Licenses, CCRC, NCF, and CRC)
• Other duties as assigned.

COMPETENCIES: To perform the job successfully, an individual should demonstrate the following competencies:

·         Technical Skills – Individual must demonstrate current and ongoing competence in tasks assigned which indicates a specialized skill in this area above and beyond the average.

·         Communication – Demonstrates an ability to effectively and regularly transfer information to necessary parties to improve the quality of her work and to provide her supervisor with actionable, accurate data.

·         Initiative – Is self-motivated and personally competitive.  Wants to achieve for the good of the Company and her team. Seeks additional work when they have capacity.  Demonstrates an ability and desire to bring new ideas and solutions to their supervisor on an ongoing basis.

·         Flexibility – The ability to quickly adapt to changing conditions.  The ability to navigate obstacles with ease, aplomb and professionalism.

·         Interpersonal Skills – Focuses on solving conflict, not blaming; listens to others without interrupting; keeps emotions under control; remains open to ideas and tries new things

·         Teamwork – Balances team and individual responsibilities; encourages others and asks for help when needed.  Exhibits patience and compassion.

·         Professionalism – Ensures product is delivered on time and is of the highest quality.  Assumes responsibility for mistakes.  Presents themselves in a manner which enhances the brand image.  Understands that no information is truly private and conducts online or social networking activities accordingly.

·         Ethics – Treats people with respect; keeps commitments; inspires the trust of others; works ethically and with integrity; upholds the Company’s Guiding Principles:

o   People First, Always

o   We Exist to Serve our Members

                         o   We Have a Responsibility to be Full

Physical Demands, Work Environment, and Expected Hours of Work: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

·         This position is often required to read, write, stand, walk, sit, use hands to finger, handle, or feel objects, tools, or controls, reach with hands and arms, balance, stoop, kneel, crouch, talk and/or hear.

·         An individual in this position will be required to lift or carry weight up to 25 lbs.

·         May be exposed to minimal to moderate noise.

·         May be required to work extended periods of time at a computer terminal. 

·         May encounter difficult situations, including contact with mentally ill and deceased residents.

TRAVEL: Local and out of state travel, including overnight stays, may be required from time to time to attend conferences, training, meetings, and professional development programs.

EDUCATION AND EXPERIENCE REQUIREMENTS:

·        Two-year degree of college level accounting courses. A four-year college degree preferred.

·         Two years’ experience in a similar business office manager position required.

·         AR/AP and Payroll experience desired.  

·         Three years administrative and/or accounting/bookkeeping experience.

·         Two years’ experience with Medicare billing strongly preferred.

·         Proficient in MS Office products, internet and industry specific software programs for marketing, payroll and accounts payable/receivable.

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:

• Ability to work in a fast-paced environment and to prioritize, organize and manage multiple priorities.
• Proficient in Microsoft Office suite and the ability to quickly master new software applications.
• Strong customer orientation to older adults.