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Description

Home Remodeling Coordinations Manager (In-Office)

DC Pines Roofing | Houston, TX
$50,000 per year
Full-Time | In-Office
Monday-Friday | 8:30 AM-5:30 PM

Benefits: Insurance options, 401(k) with Company Match, Paid Time Off

About the Role

DC Pines Roofing is looking for a Home Remodeling Coordinations Manager to lead our Coordinations team while remaining actively involved in the day-to-day operation.

This isn't a manager role where you'll spend your day behind a desk. We're looking for a hands-on leader who enjoys coaching a team, solving problems, and jumping in to help whenever needed. You'll work alongside your team coordinating appointments, communicating with homeowners, supporting our sales team, and ensuring every customer receives an exceptional experience.

If you lead by example, enjoy developing people, and thrive in a fast-paced environment, we'd love to meet you.

What You'll Be Responsible For

Team Leadership

• Lead, coach, and support the Coordinations team each day.
• Train new team members and reinforce company processes and expectations.
• Monitor team performance and provide ongoing coaching and accountability.
• Foster a positive, collaborative, and high-performance team environment.
• Assist leadership with hiring, onboarding, and developing team members.

Customer Coordination

• Work alongside your team handling inbound and outbound customer calls.
• Coordinate appointments between homeowners, sales representatives, and internal departments.
• Ensure customer information is accurate and complete within our CRM.
• Communicate professionally with homeowners while delivering an exceptional customer experience.
• Resolve scheduling challenges and customer concerns quickly and professionally.

Operations & Organization

• Help improve workflows and day-to-day processes.
• Ensure appointments are scheduled accurately and efficiently.
• Maintain organized records and documentation.
• Partner with leadership to identify opportunities for process improvements and increased efficiency.

Schedule & Availability

This position is scheduled Monday through Friday from 8:30 AM to 5:30 PM.

As with most leadership roles, managers are expected to provide occasional support outside of normal business hours when needed. This may include being available to answer questions or assist team members until approximately 7:00 PM on weekdays and occasionally on Saturdays if operational needs arise. We value work-life balance, but we also believe great leaders are available when their teams need support.

Compensation & Benefits

• $50,000 annual salary.
• Health, Dental & Vision Insurance.
• 401(k) with Company Match.
• Paid Time Off.
• Referral Program.
• Long-term career growth opportunities.
• Brand-new Houston headquarters.
• Supportive leadership team and a collaborative workplace culture.

About DC Pines Roofing

DC Pines Roofing is one of Houston's fastest-growing roofing and window companies, helping homeowners protect, improve, and add value to their homes.

We're committed to building exceptional teams through strong leadership, accountability, and continuous development. If you're looking for a company where you can make an impact while growing your leadership career, we'd love to hear from you.

Apply Today

If you're ready to lead from the front, support a growing team, and play an important role in delivering an outstanding customer experience, apply today.

Requirements

What We're Looking For

• Previous experience in Inside Sales or Field Marketing for home remodeling such as windows, roofs, solar, etc.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Comfortable working in a fast-paced, team-oriented environment.
• Ability to coach others while also contributing as an individual team member.
• Strong computer skills and experience learning CRM systems.
• Professional, dependable, and solutions-focused.

Benefits

• Insurance Options
• 401(k)
• Paid time off