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Role

We are looking for an experienced NOSC Engineer to help design, implement, and operationalize our new Network Operations and Security Center. This is a build-focused role — you will play a key part in selecting tools, defining processes, setting monitoring standards, and integrating both network and security operations into a unified command center. The ideal candidate has hands-on technical expertise, strong project execution skills, and the ability to collaborate across teams to create a scalable, high-availability NOSC environment.

Responsibilities

NOSC Design & Implementation

- Collaborate with leadership to define the NOSC’s scope, services, and performance objectives.

- Select, deploy, and configure monitoring, alerting, and incident management platforms for both network and security visibility.

- Establish dashboards, reporting, and KPIs to track infrastructure health and security posture.

- Design NOSC layouts, workflows, and escalation paths for 24/7 operations.

Tooling & Automation

- Integrate network monitoring, SIEM, and ticketing systems for unified incident tracking.

- Develop automation scripts and orchestration workflows for alert triage, remediation, and reporting.

- Standardize log collection and retention policies for both operational and compliance needs.

Process & Documentation

- Create and maintain standard operating procedures (SOPs), runbooks, and incident response playbooks.

- Define severity levels, response timelines, and escalation protocols.

- Align processes with ITIL, NIST, or other relevant frameworks for best practices.

Collaboration & Stakeholder Engagement

- Work with network engineering, security, cloud, and application teams to integrate monitoring across all technology layers.

- Coordinate with SOC teams to ensure unified security event handling.

- Engage with vendors and service providers for connectivity, monitoring, and incident response partnerships.

Training & Team Development

- Help train NOSC staff for operations, monitoring, and response.

- Conduct knowledge transfer sessions and ensure staff readiness before go-live.

- Foster a culture of continuous improvement in monitoring and security response.

Requirements

• A Bachelors Degree in CyberSecurity, Network Engineering, or equivalent.
• 5+ years in network operations, network engineering, or security operations, with experience in building or significantly enhancing an operations center.
• Strong understanding of TCP/IP, routing, switching, VLANs, VPNs, firewalls, and IDS/IPS systems.
• Experience with monitoring tools (SolarWinds, PRTG, Zabbix, Datadog) and SIEM platforms (Splunk, QRadar, Sentinel).
• Proven ability to design operational workflows, escalation paths, and runbooks.
• Experience with cloud and hybrid environments (AWS, Azure, GCP) and their monitoring/security tooling.
• Automation and scripting experience (Python, Ansible, PowerShell).
• Relevant certifications (CCNP, CISSP, ITIL, or equivalent).
• Familiarity with Zero Trust networking and advanced security frameworks.

Preferred Qualifications

• Some certifications / experience that may help in this role: 

  • CISSP 

  • CCNP Security or CCNP Enterprise

  • GIAC GCIA / GCIH 

  • CompTIA Security+ or CompTIA Network+

  • Palo Alto Networks PCNSE 

  • VMware VCP-NV

  • Microsoft Certified: Azure Network Engineer Associate

  • Splunk Certified Power User / Admin – For SIEM and log correlation platforms

  • Terraform Associate or Red Hat Ansible Automation