Offres d'emploi à distance et à domicile à grass-lake ∙ Page 1

• 🐾 We’re Hiring! Veterinary Receptionist at Grass Lake Animal Hospital 🐾

  Do you love pets AND people? Are you the type of person who can juggle ringing phones, wagging tails, and warm greetings—all with a smile? If so, Grass Lake Animal Hospital wants YOU to join our team as our next Veterinary Receptionist!

  About Us:
  At Grass Lake Animal Hospital, we believe veterinary medicine is more than medicine—it’s about building lasting relationships with pets and their people. Our team is friendly, supportive, and passionate about what we do. We work hard, we laugh a lot, and we go home knowing we made a difference every day.

  What You’ll Be Doing:
  ✨ Greeting clients (both two- and four-legged) with warmth and positivity
  ✨ Answering phones, scheduling appointments, and keeping our days running smoothly
  ✨ Assisting with client communications, records, and payments
  ✨ Being the calm in the chaos—because pets don’t always read the schedule 😉
  ✨ Supporting our doctors and technicians by keeping the front desk efficient and welcoming

  What We’re Looking For:
  ✔️ A people-person who loves animals
  ✔️ Strong multitasking skills (bonus if you can pet a dog and type at the same time)
  ✔️ Friendly, dependable, and detail-oriented
  ✔️ Previous veterinary reception experience required

   

• Job Summary:  

   

  As our clients' first and last point of contact, the Client Service Representative (CSR) is vital in consistently delivering an exceptional client experience. To provide an exceptional experience, a CSR manages appointments, answers calls, processes patient information, and ensures seamless communication between clients and our medical team. Through our tech systems, you’ll help streamline processes, enhance client access to care, and create a welcoming environment for pets and their owners. 

   

  Key Responsibilities: 

   

  Client Communication & Scheduling: 

  ·       Answer calls and emails promptly with professional, friendly service 

  ·       Schedule appointments based on client needs and veterinarian availability, including forward booking

  ·       Use technology to send appointment reminders, confirmations, and follow-up messages to keep clients informed and their pets' care on track 

  ·       Make outbound calls to re-engage lapsed clients and encourage them to schedule appointments 

   

  Client Relations & Service: 

  ·       Greet clients warmly and ensure a positive experience throughout their visit 

  ·       Use active listening to gather important medical information and triage inquiries, directing more complex questions to the medical team 

  ·       Demonstrate empathy in all interactions, especially when dealing with upset or emotional clients, while maintaining a calm and professional demeanor 

  ·       Promote current promotions and campaigns, keeping clients informed about special offers, services, and initiatives 

   

   Managing Patient Information & Technology: 

  ·       Update client and patient records in our practice management system with accuracy and efficiency 

  ·       Process billing transactions, including credit card payments, digital payments, financing options, and insurance claims 

  ·       Maintain organized records of client communications and appointments to streamline operations 

   

  Support the Medical Team & Practice Operations 

  ·       Provide clients with accurate post-visit instructions, including medication schedules and follow-up care 

  ·       Help maintain a clean, organized reception area and assist with daily practice operations as needed 

  ·       Inform clients about the services offered, preventive care options, and how they can conveniently book appointments online or shop for pet products through our online store 

   

  Qualifications: 

  ·       High school diploma or equivalent work experience required 

  ·       Excellent communication skills and a strong desire to provide compassionate, client-focused service 

  ·       Prior customer service experience, preferably in a veterinary or healthcare setting 

  ·       Basic proficiency with technology, including scheduling software and online communication platforms 

  ·       Strong organizational skills and the ability to handle multiple tasks efficiently, even during busy periods. 

   

  Working Conditions: 

  ·       Must be able to work in a fast-paced, dynamic environment. 

  ·       Occasional lifting up to 40 pounds independently and physical tasks may be required 

• Justification

  Justification
  FT receptionist put in notice need urgent hire

At AmeriVet, we’re committed to your growth, development, well-being, and success. We empower team members with the resources, support, and opportunities needed to thrive in their careers and make a lasting impact in our communities.

Here’s what you can expect when you join our team:

• Tailored development programs, mentorship, and career pathing to help you achieve your unique goals.

• Competitive pay, performance bonuses, 401(k) matching, and student loan assistance to foster your financial well-being.

• Health, dental, vision, life insurance, and mental health resources to support your overall well-being.

• Generous paid time off and holidays, because your personal time matters.

• A supportive, collaborative environment where everyone feels a sense of belonging.

Please note: Any Benefits listed above apply to full-time employees. 

At AmeriVet, your unique skills and passion are celebrated, and every team member has the tools to thrive. Our people-focused approach is centered on helping you grow in your career while making a meaningful impact on the communities we serve.