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Hybrid Telstra Retail: Part Time Customer Service & Sales Consultant PALMERSTON
Telstra · Darwin, Australie · Hybrid
Hybrid Operator
Royal Vopak · Darwin, Australie · Hybrid
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Sponsorisé par BlinkistSafety/SHEQ & Environment
- Take a proactive approach to safety matters and report all safety events within the Vopak Safety Management Systems
- Address all safety matters that are within their capabilities
- Completion of identified safety critical processes and tasks
- Prevent harm to the environment in line with OEMP
- Ensure all observations and actions are captured correctly in Enablon and tasks allocated are completed on time
- Participate in other safety stuff T&V, EOR, etc.
- Ensure adequate monitoring and field compliance of all on site personnel including PTW are complied with.
Operations
- Contribute to planning and safe execution of all frontline terminal operational & shipping activities in accordance with Vopak fundamentals and operational procedures
- Execute safely all relevant duties associated with being a Wharf Attendant
- Ensure operational areas are maintained to a high standard of housekeeping
- Ensure product quality system is maintained in-line with commingled specification Assist in truck loading/unloading operations with drivers as required
- Monitor and act on terminal alarms in accordance with the alarm management procedure
- Ensure adequate security is maintained at terminal and BLB
Maintenance
- Ensure completion of all shift planned maintenance
- Adequately respond to equipment fault/failure when they occur, record in maintenance management system
- Prepare and or assist with equipment & assets for maintenance activities as required
- Take a proactive approach to operational excellence/continuous improvement (outcome)
Customer Service
- Ensure all terminal operations are performed in line with Vopak service delivery policies & procedures
- Ensure accuracy of data & information supplied to internal & external customers is maintained and supplied in a timely manner
- Assist with customer service enquiries are followed through to completion
Team work
- Work with terminal Operations manager / Shift Leader to ensure adequate resources are in place and are aligned with terminal activities
- Understand your role at the commencement of each shift
- Assist with the development of new and existing team members in all aspects of terminal activities
- Ensure there is clear communication and understanding of each task while on shift
- Proactive in self-development and supporting terminal Operations manager and Shift Leaders in delivering training to new employees
- Demonstrate a commitment to Safety and Environment
- Demonstrate an ability to challenge unsafe acts and or conditions, know you are empowered to do so
- Promote an inclusive, diverse and respectful workplace
- Demonstrate active leadership & professionalism
- Maintain confidentiality of Vopak’s operation and intellectual information
- Recognise challenges, strengths and weaknesses, ensure teamwork is actively promoted.
Qualifications
- Trade qualifications, particularly Fitter and Turner and Mechanic are highly desirable.
Experience & Preferences
- Relevant Petrochemical/Shipping industry experience would be beneficial
- Previous experience in major hazard facility environment
- Working in a Team Environment
- Proven ability to identify and act on safety risks