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Homeoffice Content analyst

WRITER · New York City, États-Unis d'Amérique · Remote

$133,700.00  -  $161,000.00

  • Professional
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📐 About this role

As a Content analyst, you'll be the driving force behind maintaining the highest quality content generated by our features and models. Collaborating closely with our AI/NLP, product, and solutions engineering teams, you'll bring your editorial expertise and customer-centric thinking to the forefront.

We’ll rely on your editorial mindset and customer-centric thinking to make sure we’re delivering content at an enterprise-level of quality.

You'll be reporting to our Manager, Content analysis.

🦸🏻‍♀️ Your responsibilities

  • Put on your editorial and copywriting hats – deeply understand our customer’s needs and priorities, and apply that customer-centric thinking when reviewing model outputs

  • Provide a thorough analysis of model and feature outputs to help us improve quality

  • Find creative ways to push our models and features to their limits; identify edge cases and corner cases that should be addressed before release to production

  • Clearly communicate your findings to various stakeholders, including AI/NLP, product, and solutions engineering

  • As needed, produce reports and statistical analysis to summarize your findings in a digestible format

  • Be on the lookout for ways we can iterate on our models and workflows to deliver the highest quality content to our customers

  • Help us build up and scale our content QA processes and capabilities

⭐️ Is this you?

  • 2+ years working in a content review, copywriting, or editorial capacity

  • A deep love for words, language, and writing

  • Has knowledge of editorial processes or experience working with content marketing, technical writing, or UX writing

  • Has an interest in AI and NLP technologies, including large language models (LLMs)

  • Can think strategically but loves to get into the details of the product and how it works

  • Has technical curiosity to ask engineers and product good questions about architecture, flows, business logic, etc.

  • Not afraid to speak their mind while contributing to a culture of openness and frank talk