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Credit Analyst

Ecolab · Buenos Aires, Argentine · Onsite

  • Professional
  • Bureau à Buenos Aires
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Ecolab is seeking a Credit Analyst for the Credit Order Management function to provide service and support to corporate and non-corporate account customers for various Ecolab's divisions with regard to order review, customer inquiries, promises to pay and other credit-related disputes.
 


What You Will Do:

  • Respond to incoming emails to divisional credit support regarding escalated order review
  • Accurately communicate the division specific guidelines to internal stakeholders.
  • Effectively work order block credit queue.
  • Meet strict SLA timelines
  • Determine order hold status based on divisional guidelines
  • Utilize strong written and verbal communication skills to effectively communicate in a professional manner
  • Research past due balance on accounts for determining order resolution.
  • Provide accurate information as needed by sales and credit
     

Minimum Qualifications:

  • High School diploma or equivalent
  • 2 years of experience working in credit, finance, accounting, customer service, and/or related technical or customer service field
  • No immigration sponsorship available

Preferred Qualifications:

  • Bachelor’s degree in a finance, accounting, business or a related field
  • Intermediate proficiency in Microsoft Excel or Access, or the ability to be trained
  • Credit/collections experience and/or customer service experience related to large corporate customers
  • Experience in Microsoft Office (Word, Outlook and Access)
  • Excellent organizational and time management skills, with ability to manage multiple priorities and meet deadlines
  • Effective oral and written communication skills
  • Must have demonstrated initiative and ability to work independently
  • Self-motivated and both detail and process oriented
  • Proven analytical and problem solving skills
  • Strong critical thinking and decision making skills