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Clerical & Administrative Support - Billing & Office Operations

Al Warren Oil Company Inc. · Bensenville, États-Unis d'Amérique · On-site

  • Bureau à Bensenville
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Description

Overview

Al Warren Oil Company has been a trusted provider of fuel, lubricants, and DEF solutions since 1948. As a family-owned company, we pride ourselves on reliability, integrity, and long-term partnerships with both our customers and our employees.

We are currently seeking a detail-oriented and organized Clerical & Administrative Support Specialist to join our Bensenville office. This role plays a critical part in supporting our Fuel and Lubricant divisions through accurate billing, order processing, customer account support, and general office administration.

If you are highly organized, dependable, and thrive in a structured office environment where accuracy matters, we encourage you to apply.

Key Responsibilities

Billing & Account Support

  • Process and generate customer invoices for fuel, lubricant, and DEF deliveries with a high level of accuracy.
  • Verify pricing, gallons, product codes, and delivery documentation before billing.
  • Assist with resolving billing discrepancies by coordinating with sales, operations, and accounting.
  • Maintain organized billing records and supporting documentation.
  • Support Accounts Receivable with invoice copies, customer inquiries, and payment follow-ups as needed.
  • Enter supplier invoices and verify costs when required.

Order Entry & Administrative Support

  • Accurately enter fuel and lubricant orders into internal systems.
  • Maintain and update customer account information, tax exemptions, and pricing structures.
  • Answer and direct incoming phone calls professionally.
  • Assist walk-in drivers, customers, and staff at the service window.
  • File, scan, copy, and maintain organized digital and physical records.
  • Communicate internally with sales and operations teams regarding order details or corrections.
  • Provide general office support to ensure smooth daily operations.

Requirements

What We’re Looking For

  • Previous experience in clerical, administrative, billing, or office support roles.
  • Strong attention to detail and ability to work with numbers accurately.
  • Comfortable using Microsoft Office (Excel, Outlook, Word).
  • Experience with accounting software or ERP systems is a plus.
  • Ability to prioritize tasks and meet deadlines in a fast-paced environment.
  • Strong communication skills and a professional, customer-focused attitude.
  • Dependable, organized, and able to work independently while supporting a team.

Benefits

At Al Warren Oil, we believe in taking care of our employees. In addition to competitive pay, we offer a comprehensive benefits package, which includes:

    • Empower 401(K) Retirement Program with a company match from Day 1.
    • Blue Cross Blue Shield Health Insurance that includes prescriptions, vision, and dental.
    • 3 levels of PPO coverage for individuals and family.
    • HSA with Employer Contributions.
    • Life Insurance Policy - Additional Life and Disability Coverage Available.
    • Paid vacations, time off, and holidays.

We offer these benefits because we understand that our team's well-being is vital to our success. Apply today to become a part of the Al Warren Oil family, where your contributions are valued and your hard work is rewarded.