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Senior IT Support Specialist

Livestock Nutrition Center · Overland Park, États-Unis d'Amérique · Onsite

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Job Details

Job Location:    Overland Park, KS
Salary Range:    Undisclosed

Description

Company Overview

Livestock Nutrition Center specializes in blending customized rations, supplements and premixes to meet the specific nutritional needs of livestock producers' operations. We understand that management, performance objectives and feeding practices can be vastly different between operations, and that these differences dictate specific nutritional or formulation requirements. Our experienced sales staff and nutritionist will work with the producer to design a feeding program that is specific to their operation.

Mission Statement

Our Mission is to add value to the suppliers and end users in the feed ingredient supply chain through distribution, processing and service.

Guiding Principle

Our focus is to provide customized feeding programs, nutritional products, and expert service to livestock producers that promote their long-term success and profitability.

Qualifications


Position Summary

Livestock Nutrition Center, a leading regional feed manufacturing company, is looking for a full-time Sr IT Support Specialist to help build and enhance all aspects of our IT infrastructure, including cloud and physical infrastructure, identity management, unified communications, and manufacturing technologies. This position will be responsible for supporting and assisting in implementing the IT vision of the company and encompass a hands-on role. This position will help business owners attain their goals while building long-term IT capabilities. Building a culture of confidence in our IT infrastructure and being a champion of change are important aspects of this position.

The Sr IT Support Specialist – who you are

You thrive in an environment with a high level of ownership and autonomy. You are self-motivated, take time to understand both technical and user problems, and partner with others to provide the right solutions from a technical and operational perspective. As an IT Support Specialist, you must be comfortable with retrospective learning and continuous improvement.

You possess impressive knowledge and passion for all aspects of IT, you take pride in the quality of your work, and you are excited to shape the IT modernization of the organization.

Responsibilities and Duties

  • Manage Level 1 IT Service Desk functions with assistance from the company’s MSP

  • Provide Level 2 support of the Microsoft products portfolio, including the Office 365 suite, and Windows Server and Desktop Operating Systems

  • Manage the lifecycle of all IT assets, including inventory, asset management, budget inputs, and procurement recommendations

  • Lead or support on-site IT implementation and deployment projects

  • Assist with supporting the company’s core AWS IT infrastructure and computer networks

  • Participate in vendor, software, hardware, and other IT-related selection processes

  • Participate in establishing practices, templates, policies, tools and partnerships to expand and mature these capabilities for the organization

  • Work creatively and analytically to problem-solving demonstrating teamwork, innovation, and excellence

  • Perform other duties as required to fulfill the objectives of this position

Qualifications and Skills

  • Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field is highly desired.

  • 3+ years of experience working in working in IT or IT-related field.

  • Priority consideration for experience in the agricultural or manufacturing industries.

  • Experience supporting large IT projects and assisting in rolling out IT infrastructures across various technologies.

  • Excellent working knowledge of computer systems, security, network and systems administration, databases and data storage systems, and phone systems.

  • Excellent project management skills and strong ability to prioritize.

  • Firm grasp on IT infrastructure and operations best practices.

  • Motivated and organized self-starter with strong attention to detail/accuracy and the ability to manage multiple priorities.

  • Inquisitive, agile, and strong team player with excellent written, verbal, and interpersonal communication skills.

  • Ability to remain adaptable and resilient to all situations with an optimistic outlook and cast a positive light that is aligned with our culture. 

Benefits and Perks 

  • All Full Time employees eligible for competitive benefits package.