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Homeoffice Business Analyst

Autodesk ·  Costa Rica - Remote, États-Unis d'Amérique · Remote

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About the Team

The Business Process Excellence Team is a dynamic group of process experts responsible for driving operational excellence across Autodesk's Operations by partnering with program leaders to ensure strategic projects and programs are delivered according to established project management, readiness, and business process frameworks.

Position Overview

As a Business Analyst specializing in process and technology integration, you will play a crucial role in bridging the gap between the process team, technology team, and business leaders. Your primary focus will be on facilitating seamless communication, aligning business objectives with technological solutions, and supporting change management initiatives.

Responsibilities

1. Requirements Gathering

  • Partner with stakeholders to understand, document and validate business requirements

  • Analyze existing documentation and observe workflows to gain insights into current systems and processes

  • Facilitate workshops and meetings to elicit clear, unambiguous requirements

2. User Story Creation

  • Translate business requirements into concise, well-structured user stories with acceptance criteria 

  • Collaborate with product managers and engineers to align user stories and acceptance criteria with technical stories and engineering capabilities

  • Ensure user stories are written in simple language, understandable by all team members

3. User Acceptance Testing (UAT)

  • Plan and coordinate UAT activities, including creating test plans for different user types

  • Write test scripts based on user stories and acceptance criteria

  • Guide stakeholders through the UAT process, documenting results and defects

  • Facilitate communication between Business Leaders, Product Management, Project Team, and UAT teams

Minimum Qualifications

  • 3+ years of Business Analyst or similar experience

  • Knowledge of CRM systems (e.g., Salesforce, etc.)

  • Expert skills in reading process maps (e.g., Visio, Lucidchart, etc.) and methodologies (e.g., BPMN, EDP, etc.)

  • Facilitate working sessions and drive outcomes

  • Proven track record of delivering key documents in transformation projects (e.g. Business Requirements, User Stories, UAT materials)

  • Proficiency in analyzing data and creating visualizations to convey insights

  • Proficient in English

Preferred Qualifications

  • Proficiency in using BPM tools (e.g. Signavio, BIC, Hopex, etc.)

  • Experience working with Go-To-Market Teams (Marketing, Sales, Customer Success)

  • Design thinking and facilitation certification (e.g. LUMA)


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At Autodesk, we're building a diverse workplace and an inclusive culture to give more people the chance to imagine, design, and make a better world. Autodesk is proud to be an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender, gender identity, national origin, disability, veteran status or any other legally protected characteristic. We also consider for employment all qualified applicants regardless of criminal histories, consistent with applicable law.

Autodesk has always valued flexibility in how we work. We continue to provide employees flexibility to support their work preferences wherever possible and nearly all roles are hybrid or remote, unless otherwise indicated.

Are you an existing contractor or consultant with Autodesk? Please search for open jobs and apply internally (not on this external site). If you have any questions or require support, contact Autodesk Careers.