Hybrid Optical Technician/Optician - Training provided! en Clarkson eyecare

Job Title: Optical Technician (Optician)
Company: Clarkson Eyecare
Location: Ballwin, MO

Training Provided – No medical/eyecare experience required!

Pay: $15/hr plus bonus and commission

Perks: 

• Full Benefits Package - Medical, Vision, Dental and Life Insurance 

• 401k + Employer Matching 

• Paid Time Off and Paid Holidays 

• Competitive Base Pay + Bonus 

• Optical Education Reimbursement 

• Paid Maternity Leave 

Hours: 

• Full Time 

• Our offices are open Monday-Friday 8am-7pm, Saturday 8am-1pm  

• You will not work all of these hours, but you must have open availability to work any shift within these hours. 

• You may have to work a little earlier/later as needed 

Requirements: 

• High School Diploma or GED Equivalent 

• Favorable result on Background Check 

• Basic computer skills 

• Strong customer service skills 

• Excitement to learn and grow  

Essential Functions: 

• Promote frames and lenses recommended by the doctor to meet patient needs 

• Adjust and repair glasses 

• Facilitate patient flow 

• Verify medical and vision insurances 

• Effectively communicate with patients, doctors, and managers 

• Answer inquiries through phone, email, and in person requests 

FORMAL JOB DESCRIPTION 

SECTION 1: Job Summary 

An Optical Technician will achieve a world class Total Patient Experience that both maximizes retail sales while also supporting the patients’ medical needs. This team member is trained to dispense and fit glasses and contacts, working from the prescriptions written by Optometrists and Ophthalmologists.  They connect the patient needs to the goods and services offered. 

SECTION 2: Duties and Responsibilities (Responsibilities necessary to accomplish job functions)   

• Embrace and execute our Total Patient Experience to build relationships with all patients while delivering great medical support 

• Determine patient wants and needs and selling to exceed their expectations 

• Assist patients in selecting frames according to style and color, coordinating frames with facial and eye measurements and optical prescriptions 

• Able to operate the auto-lensometer and manual lensometer 

• Educate and recommend specific lenses, lens coatings and frames to suit patient needs 

• Can accurately collect measurements such as bridge, eye size, temple length, seg heights, vertex distance, pupillary distance, and pantoscopic tilt 

• Dispense patient orders and repair and adjust patient frames 

• Dispense all glasses and/or contact lens orders using current process 

• Acknowledge patients in a friendly, approachable way that invites them into the office 

• Maintain frame standards with cleaning, organization, full and well-presented areas 

• Follow all protocols to keep Frame inventory accurate 

• Desire to gain industry knowledge and training 

• Demonstrates initiative in accomplishing practice goals 

• Consistently creating a positive work environment by being team-oriented and patient-focused 

• Commitment to work hours that meet the needs of the business which may include weekends, schedule changes or an extended schedule 

• Adheres to all safety policies and procedures in performing job duties and responsibilities while supporting a culture of high quality and great customer service. 

• Prestaciones adicionales
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