Oyster – Contrata globalmente con Oyster. Simplifica las nóminas y el cumplimiento normativo.
Patrocinado por OysterOur team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!
Job Details
POSITION SUMMARY (RESUMEN DE LA POSICIÓN):
Under the direction of the OPS SSC Manager, is responsible for contacting the medical sites of the country(s) in charge, in order to carry out the coordination via telephone and / or email (with date, time and contact approved) for the delivery of Depot to Site distributions, handling a high level of customer service, issue resolution and internal communication, as well as order and control over assigned tasks, committed to continuous improvement and customer satisfaction.
(Bajo la dirección del Gerente del centro de servicios compartidos de operaciones, es responsable de contactar a los sitios médicos de(los) país(es) a cargo, con el fin de realizar la coordinación vía telefónica y/o correo electrónico (con fecha, hora y contacto aprobado) para la entrega de las distribuciones Depot to Site, manejando un alto nivel de servicio al cliente, resolución de novedades y comunicación interna, así como orden y control sobre las tareas asignadas, comprometido con la mejora continua y la satisfacción del cliente).
PRIMARY DUTIES AND RESPONSIBILITIES (DEBERES Y RESPONSABILIDADES PRINCIPALES):
Fulfill all the position duties, such as: (Cumplir con sus obligaciones, de tal manera que).
- All contact and coordination activities are completed in an appropriate, timely and cost-effective manner. (Todas las actividades de contacto y coordinación se completen de manera adecuada, a tiempo y rentable).
- Make the activity records correctly, in the control tool assigned for the function, generating efficient communication flows, which help to guarantee the success of the function for the company. (Realizar de manera correcta los registros de actividad en la herramienta de control asiganda para su función, generando flujos de comunicación eficientes que ayuden a asegurar el éxito de la función para la compañía)
Ensure the timely filing and update of the activities under its responsibility, to allow the generation of performance indicators for the team. Asegurar el oportuno registro y acutalización sobre las actividades a su cargo, para permitir la generación de indicadores de gestión del equipo.
To edit and maintain shipments (domestic) at WorldStar or the applicable system according to process’ instructions. Editar y mantener los envíos (domesticos) en el sistema WorldStar o el que aplique, de acuerdo a las instrucciones del proceso.
Frequently check over the Transport Management System monitors and manage the forewarned shipments. Revisar continuamente las notas en el World Star y manejar los envios pre avisados.
To work safely with all relevant regulations (IATA) as well as laws and ordinances
Trabaja de forma segura con todos los reglamentos pertinentes (IATA), así como las leyes y ordenanzas
To use and maintain the available technical tools (WorldStar, OpStar, Biostar, Organice, Flight Monitor, TMS).
Utilizar y mantener las herramientas técnicas disponibles (WorldStar, OpStar, Biostar, Organice, Flight Monitor
To keep proper communication with national and international offices stations of World Courier as needed in a kindly and timely manner.
Comunicarse con las oficinas nacionales e internacionales de World Courier según sea requerido, de manera amable y oportuna
Perform any other duties the employee has been trained for
Realizar otros deberes para los que el empleado haya sido capacitado
Perform any other duties the employee has been trained for.
Realizar cualquier otra tarea para la que el empleado ha sido entrenado.
EXPERIENCE AND EDUCATIONAL REQUIREMENTS (EXPERIENCIA Y REQUISITOS ACADÉMICOS):
Required :
- Minimum 8 semester student or recently graduated in foreign trade, business administration, logistics, industrial engineering or related careers from an accredited university. Previous experience not required, but if so, it will be considered a plus.
Estudiante de mínimo 8 semestre o recién egresados en comercio exterior, administración de empresas, logística, ingeniería industrial o carreras afines de una universidad acreditada. Experiencia previa no requerida, más en caso de tenerla se considerará un plus
MINIMUM SKILLS, KNOWLEDGE AND ABILITY REQUIREMENTS (REQUISITOS MÍNIMOS DE HÁBILIDADES, CONOCIMIENTOS Y CAPACIDADES):
Command of English: intermedium written and oral skills (Dominio del idioma Inglés: habilidades escritas y orales intermedias). Ability to work quickly and accurately under time and volume constraints as well as under pressure. (Habilidad para trabajar en forma rápida y precisa bajo limitaciones de tiempo y volumen, así como también bajo presión). Strong interpersonal and communication skills. Capable to generate customer confidence. (Grandes capacidades interpersonales y de comunicación. Capaz de generar confianza hacia el cliente). Good analytical skills. (Gran capacidad analítica). Strong organizational skills, attention to detail and teamwork. (Gran capacidad de organización; atención a los detalles y trabajo en equipo). Be able to take initiatives and responsibilities. (Ser capaz de tomar iniciativas y asumir responsabilidades). Basic computer skills, knowledge of Microsoft Word, Excel, PowerPoint and Outlook. (Capacidades básicas en computación. Conocimiento de Microsoft Word, Excel, PowerPoint y Outlook).
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EXPERIENCE AND EDUCATIONAL REQUIREMENTS (EXPERIENCIA Y REQUISITOS ACADÉMICOS):
Required :
- Minimum 8 semester student or recently graduated in foreign trade, business administration, logistics, industrial engineering or related careers from an accredited university. Previous experience not required, but if so, it will be considered a plus.
Estudiante de mínimo 8 semestre o recién egresados en comercio exterior, administración de empresas, logística, ingeniería industrial o carreras afines de una universidad acreditada. Experiencia previa no requerida, más en caso de tenerla se considerará un plus
MINIMUM SKILLS, KNOWLEDGE AND ABILITY REQUIREMENTS (REQUISITOS MÍNIMOS DE HÁBILIDADES, CONOCIMIENTOS Y CAPACIDADES):
Command of English: intermedium written and oral skills (Dominio del idioma Inglés: habilidades escritas y orales intermedias). Ability to work quickly and accurately under time and volume constraints as well as under pressure. (Habilidad para trabajar en forma rápida y precisa bajo limitaciones de tiempo y volumen, así como también bajo presión). Strong interpersonal and communication skills. Capable to generate customer confidence. (Grandes capacidades interpersonales y de comunicación. Capaz de generar confianza hacia el cliente). Good analytical skills. (Gran capacidad analítica). Strong organizational skills, attention to detail and teamwork. (Gran capacidad de organización; atención a los detalles y trabajo en equipo). Be able to take initiatives and responsibilities. (Ser capaz de tomar iniciativas y asumir responsabilidades). Basic computer skills, knowledge of Microsoft Word, Excel, PowerPoint and Outlook. (Capacidades básicas en computación. Conocimiento de Microsoft Word, Excel, PowerPoint y Outlook).
What Cencora offers
Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements.
Full timeAffiliated Companies
Affiliated Companies: World Courier de Colombia S.A.Equal Employment Opportunity
Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.
The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.
Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@cencora.com. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned
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