Loan Processor – Originations en Genstone Financial

Headquartered in Tampa, Florida, Genstone goes beyond the role of a “traditional brokerage” with a commitment to delivering innovative real estate services to consumers and our team of real estate professionals. Backed by Fay Financial, one of the nation’s largest real estate and financial services companies, our aggressive growth strategy leverages many of our in-house affiliated business partners to deliver extraordinary service in mortgage, title, insurance, property management, and home renovations – an approach most real estate brokerages do not offer.

At Genstone Financial, we consider the people behind mortgages and work hard to give them the best opportunity to stay in their homes by providing solutions to navigate the challenges of homeownership while working toward their long-term financial goals.

Join us on Our Journey

Come join us on our journey to serve our customers and be the leader in our industry! We are currently looking for a Loan Processor- Originations to join our team!

Reporting to Originations Leadership, this position is responsible for the timely and accurate processing of non-QM and investor loans originated by the Loan Officers. From application to pre-closing, this position manages the collection, verification, and organization of all necessary borrower and property documentation. This role orders appraisals, completes title work, verifies borrower income and employment, ensures valid homeowners insurance, and conducts fraud reviews and compliance checks.

This position is responsible for the accurate entry and verification of loan data within the Loan Origination System (LOS), confirming that each loan meets internal, investor, and regulatory guidelines. Additionally, this role acts as a primary point of contact for borrowers and third-party vendors throughout the loan process.

Qualifications include:

• High School Diploma/GED required
• 3+ years’ experience in loan processing within the residential mortgage industry
• 1+ years’ experience in a high-volume processing environment, with a demonstrated ability to fund 25+ loans per month
• Strong knowledge of Fannie Mae, Freddie Mac, FHA, and VA loan products and guidelines
• In-depth understanding of RESPA, TIL, and TRID regulations and disclosure requirements (GFE, LE, CD)
• Familiarity with Automated Underwriting Systems (AUS), such as Desktop Underwriter (DU) and Loan Prospector (LP)
• Demonstratable proficiency with Encompass (LOS)
• Solid skills and experience in MS Word, Excel, and Outlook
• Strong verbal and written communication skills
• Ability to review and interpret personal and business tax returns
• Strong interpersonal skills
• Strong analytical skills
• Solid decision-making abilities coupled with sound judgment
• Strong time management skills
• Ability to prioritize numerous tasks and manage shifting priorities
• Client-focused with strong execution skills and results orientation
• High level of precision with attention to detail and consistency 
• Flexible, open to change, and able to learn new things quickly
• Ability to work in a collaborative environment and provide guidance for working groups

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Featured Benefits

• Medical, Dental, and Vision Insurance
• Company Paid Life Insurance
• Disability Insurance
• Pet Insurance
• 401k Program with Employer Matching
• 3 Weeks Paid Time Off (PTO)
• Paid Holidays
• Wellness Initiatives
• Employee Assistance Program
• Eligible for Hybrid Work Schedule with Remote Flex Days 

Compensation

• The hiring range for this position is between $22.84-$28.85 per hour 
• This position is eligible for a monthly incentive

Fay Cares!

The Fay-Constructive Foundation was established to fulfill the philanthropic mission of The Fay Group employees to serve the communities in which they live and work. Our employees make voluntary contributions to the Foundation. Each quarter, their contributions are donated to organizations focused on improving education opportunities, combating poverty, and supporting military service members and first responders.

At Fay, we believe that the best ideas come from having a team that is diverse in backgrounds, experiences, and perspectives. We strive to ensure each of our employees feels valued, respected, and included, and is presented with equal opportunities to be successful. Fay is an equal-opportunity workplace. The Fay Group and affiliated companies participate in E-Verify. For more information, go to www.dhs.gov/E-Verify.