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Rides Host en Orlando Eye

Orlando Eye · Orlando, Estados Unidos De América · Onsite

Microsoft Excel

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What you'll bring to the team:

 

Do you have the Magic in you to create memorable experiences all for the love of fun? Do you wish to cast a spell of laughter and enjoyment to the people around you?  Want to join a team that creates smiles and memories globally daily? Then you have the magic to be Team Merlin at Merlin Entertainments! We are currently on the lookout to find fun-loving, enthusiastic individuals to join our Ride Operator Team.

The Rides Host provides excellent customer service to all guests entering the attraction by providing them with knowledge about all the products the attraction has to offer through positive guest interactions. Seeking exceptional guest interaction at every opportunity.

Key Responsibilities:
•Adopts an enthusiastic, assertive, and passionate approach to Guest Service, and demonstrates the Merlin Values at every opportunity.
•Assists guests on and off our thrilling rides. ensuring that Health & Safety is always the number one priority.
•Carries out daily checks on the rides and reports any safety concerns.
•Works effectively in busy environments with high noise levels, maintaining a high level of focus to ensure safe ride operation.
•Implements all ride restrictions while monitoring line queues,
•Seeks out guest contact and displays enthusiasm and boundless amounts of fun energy.
•Ensures all public areas are ready for the attraction opening and that the areas are maintained and kept in a clean and tidy manner throughout the day.
•Follows opening and closing procedures as detailed in the department’s operating plan.
•Responsibility to ensure compliance of Health, Safety & Security within the workplaces.
•Follow set procedures during ride break downs, including proper guest communication and carrying out ride evacuation.
•Check rider height and screen for other riding restrictions.
•Speaking to large groups of guests with or without the use of a public address system
•Instructing guest and maintaining effective communication with other ride operators.
•The above list is not exclusive or exhaustive and may require undertaking such tasks as may reasonably be expected within the scope and grading of the role.
•Perform other duties as assigned. 
 
Physical Demands:
•Ability to hear, listen, and to communicate with others.
•Ability to sit and stand for long periods of time.
•Ability to use basic computer tools.
•Ability to differentiate hand symbols at distances of 100 feet.
•Ability to differentiate red and green at distances of 50 feet.
•Wear all necessary personal protective equipment to perform job functions.
•Move through all areas of the attraction with or without a reasonable accommodation.
•Stand, sit, and/or walk continuously with or without a reasonable accommodation and perform job function for the full shift with meal break.
.Bend, stoop kneel, reach twist, lift, push, pull, climb, balance, and/or crouch to accomplish daily activities.
•Grasp, turn and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
•May be required to work in confined spaces.
•May be exposed to a loud work environment.
 
Environmental Factors
•Depending on location, work may be performed inside or outside with varying temperatures and floor surfaces.
•Exposure to varying temperatures, extreme heat or cold and/or wet, damp, humid or drafty conditions.
•Exposure to constant or intermittent sounds of a pitch level sufficient to cause marked distractions.
•Exposure to shaking objects and equipment.
•Exposure to varying light levels while transitioning in and out of the attraction at various times of the workday.
Qualifications & Experience:

 

Must be at least 18 years of age. 6 months – 1 year experience working in attractions, entertainment, or customer service-based positions preferred. Fun, dynamic, and friendly personality. Excellent communication, listening, and motivational skills. Work in areas with loud noises and confined spaces. Work independently or as part of a team. Excellent customer service skills. Enthusiasm for representing the brand. Deal with large crowds and prioritize multiple guests. Maintain a high level of enthusiasm while doing repetitive work.
 
Licenses and Certifications
Ability to obtain related licensures or certification as may be required to perform the essential function of the position or as required by law.
Benefits:

 

Perhaps the biggest benefits of joining us are the outstanding opportunities for career development within our exciting, global organization. 

  • Flexible hours.
  • 30% discount in the retail store.
  • Merlin Magic Pass which gives you free admission to Merlin attractions worldwide.
  • Competitive 401K.
  • Discounts through the Merlin Marketplace Website – on almost anything you buy online.
  • FUN working environment and much more!

About Us

Merlin Entertainments is a global leader in location-based, family entertainment.  As one of the world’s largest attraction operators, we create and deliver memorable, immersive brand experiences for our millions of guests. We put all our energy into creating magical memories for our guests. With 67 million visitors every year, that’s a lot of unforgettable moments.

Everyone Matters at Merlin.

We want to ensure that everyone can perform their best at interview, so if you have any additional requirements due to ill health or a disability, please contact our friendly team to have a discussion. You can get in contact at [email protected].

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