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Hybrid Fulfillment Lead - Level 2 en Serigraph

Serigraph · West Bend, Estados Unidos De América · Hybrid

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12-hour Days 5:00 am - 5:00 pm
2-2-3 Schedule
*SG Headquarters*

Serigraph is seeking a Fulfillment Point Person Level 2. In this position, you will play an essential role in the efficient operation of Serigraph’s fulfillment center.  Your responsibilities will encompass directing the work activities of co-workers, flex, and temporary workers.  Additionally, you will be responsible for line set up, production, and monitoring of kit preparation, while actively participating in various tasks related to quality and seamless order fulfillment. 


Fulfillment Lead 2 Responsibilities -
  • Direct flex employees and temporary workforce, ensuring adherence to customer specifications.
  • Train flex employees and co-workers in job responsibilities and expectations.
  • Communicate shift-specific job requirements effectively.
  • Set up and monitor production lines, participating in kit preparation.
  • Prepare kits for the First Piece Approval.
  • Maintain accuracy and quality of Kit Pack counting and packing.
  • Conduct in-process team audits for quality, labor reporting, and adhere to work instructions.
  • Facilitate the workflow on the production line for efficiency and quality.
  • Configure and make real-time adjustments to the production line as needed.
  • Retrieve quality production samples for shipment.
  • Inspect product for defects including printing, die cutting, laminating or other quality-affecting issues.
  • Accurately record and report labor information, including QA forms, job ticket and move tags.
  • Perform various finishing tasks such as counting, packaging, labeling, and operating material handling equipment to move product.
  • Empower all quality-focused co-workers to halt production to address quality concerns, with management informed of non-conforming products or processes.
  • Prepare and update visual boards, white boards and hourly labor records.
  • Generate accurate labels for packaging.
  • Follow the guidance of shift supervisors and Fulfillment Line Point Person Level 3.
  • Ensure compliance with environmental practices, policy, and procedures for handling and disposing of materials.


    • Who we are looking for in a Fulfilment Lead -
  • Proficient in general fulfillment operations.
  • Strong communication skills
  • Proficient troubleshooting and problem-solving abilities.
  • Capable of standing for up to 10 hours per day.
  • Basic math skills.
  • Familiar with departmental and company safety, housekeeping, and PPE practices.
  • Prior experience working in a fulfillment environment.
  • Capable of entering necessary data the Titan system.
  • Skilled in interpreting and comprehending job tickets.
  • Knowledgeable about departmental procedures and policies.


    • Join Us and Be Part of Something Great!
    At Serigraph, we believe hard work should be rewarded! Our compensation is designed to be competitive and fair, taking into account your skills, experience, and the specific role you take on.
    We’re looking for fun, reliable team players who take pride in their work and enjoy being part of a collaborative, quality-driven environment. If that sounds like you, we can’t wait to meet you!
    Ready to make an impact? Apply today and take the next step in your career with Serigraph!

    Who is Serigraph?

    Serigraph has over 70 years of experience in printing, advanced decorating technologies and graphic solutions for the automotive, appliance, consumer, medical, power sports, and point-of-purchase markets.  Our core business is decorating plastic.  We print, form, mold, finish and fulfill in-house.  Serigraph specializes in transforming our customer’s brands to the physical world through print.  Come help us build a team of creative problem solvers who know they can make a difference—because that’s the kind of community we want.

    Life at Serigraph

    The average Serigraph employee has more than 16 years of service!  The tenure of our coworkers speaks volumes for life at Serigraph. Serigraph employees enjoy:

    Competitive wages with shift premiums
    Access to earned wages before the scheduled payday
    A clean and air-conditioned environment
    Paid time off, 10 paid holidays, and a vacation buy/sell program
    Paid lunch breaks and holidays included in overtime
    Free onsite healthcare and telemedicine including COVID testing
    Full benefits package including health, dental, vision, disability, and life insurance
    401(k) eligibility on day one with company match
    Free onsite fitness facility and walking trails
    Cross training, growth, and promotion from within

    What are you waiting for? Apply to join the Serigraph team today!

    *Serigraph is an Equal Opportunity Employer*
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