YWCA SKS is the region’s largest non-profit organization with a 120+ year legacy, focused on the needs of women, with programs serving 7,000 people each year. When you work with YWCA, you make a difference.
We’re women and BIPOC-led, family-centered, and supportive of employees. As a full-time YWCA employee (30+ hours), you’ll enjoy a benefits package including medical insurance, generous vacation, holiday, sick leave plans, and an outstanding retirement plan. Put your passion for racial equity and social justice to work – apply today!
What You'll Do
The primary responsibility of the Shelter Life Coach is to serve families experiencing homelessness by providing time-limited emergency shelter, along with enhanced services focused on employment, support with housing search and placement to help secure permanent housing. Shelter is provided in the form of hotels/motels or individual shelter units. The enhanced services include, but are not limited to, landlord liaison activities, financial coaching, and housing counseling. This position will work closely with the Housing Program Manager to implement new housing and employment strategies aimed at linking housing case management and employment services with the goal of making progress toward living-wage employment and housing stability. There are two open roles for this position.
This position supports the YWCA’s Social Justice Initiative by understanding how racism, sexism, classism and other oppressions play out in institutions and systems. Knowing the core principles of antiracism work and grounding those principles in everyday social service practices are required job skills and core values of the YWCA. As an equal opportunity employer, we highly encourage people of color to apply.
Expectations of your role:
Conduct a thorough family assessment using screening, intake and placement of emergency housing families as assigned by the Housing Program Manager.
Work in partnership with YWCA Employment Services staff to create a family development plan.
Meet weekly with assigned families to coordinate service delivery, aid in overcoming barriers to housing, assist in navigating the social service system and evaluate progress in meeting goals
Strong working knowledge of best practices of service navigation, for families, through a culturally responsive lens
Serve as a liaison for the agency with partnering hotels/motels
Schedule cleaning of emergency and transitional housing units, to include reporting and monitoring repairs needed to the Facilities Technician or the Program Manager, and schedule pest control services, as needed
Stock emergency housing units with hygiene supplies, cleaning supplies and household items.
Actively participate in regular supervisory and team or unit meetings
Work internally with other YWCA departments (e.g., Children and Youth Services, Gender Based Violence Intervention and Prevention, Economic Advancement, Health and Safety) to provide seamless service provision
Create external connections with other culturally responsive social service providers or institutions (e.g., public schools, medical providers, government institutions) to ensure seamless service provision
Actively engages in agency-wide Race and Social Justice Initiative (RSJI), and strives for racially equitable outcomes; takes responsibility for creating and maintaining a safe and welcoming community by making room for people of color, trans and gender-non-conforming folks, and other populations who routinely encounter systemic oppressions
Must have's to be successful:
At least (2) years of direct social service experience, including (1) year working with low-income and/or homeless families and/or victims of domestic violence OR Bachelor’s Degree with at least (1) year of direct social service experience working with low income and/or homeless families
Demonstrated knowledge and skills of basic computer competencies such as emailing, calendaring, entry-level data entry and familiarity with Microsoft Office products
Knowledge of available resources in Seattle-King County for low income/homeless families
Knowledge of mental health, drug and alcohol issues preferred
Experience working with communities of color and people from different cultures than your own
Must have valid Washington State Driver License, personal vehicle, insurance, and an acceptable driving record. (No more than 2 moving violation within a year period and no accidents within 3 years.)
Ability and willingness to work independently and as a part of a team
Core Competencies Expected: Initiative, Collaboration, Achieving Measurable Results, Ethics and Integrity, Problem Solving, Race & Social Justice Advocacy, Fostering Diversity
Hours, Rate, and Benefits
Hourly Rate: $26.50
Hours: 40
Excellent benefits package including medical insurance, retirement plan, plus generous vacation, holiday, and sick leave plans
At the time of hire, employees may enroll voluntarily in the Fidelity 403b Plan
After two years of employment, employees are eligible to participate in the YWCA Retirement Fund
Physical Requirements
Continuously exchanges information through listening and talking with families, agency staff, volunteers and individuals in the community
Frequently stands, walks, sits and climbs in performing duties and in traveling to off-site meetings
Frequently reaches and grasps in using telephones, computers, and in general operations
Frequently lifts and carries up to 5 lbs. of paperwork, files and materials
Frequently to occasionally performs close work while updating files, reading program information and using computer
*Continuously = Over 80% of the time * Frequently = 20-80% * Occasionally = Under 20%
#LI-Onsite
YWCA encourages applicants with a variety of experiences to apply!
At YWCA, we recognize that lived expertise is a powerful asset. This refers to the insights, knowledge, and skills developed by those who have navigated systems and experienced inequity.
Valuing lived expertise helps build trust with program participants, develop culturally responsive programs, and break down barriers to equity. It enriches our collective understanding and enhances our ability to serve communities that are furthest from opportunity.
Mental Health Considerations
All employees of the YWCA interact with clients who have experienced or are experiencing trauma in various forms, including but not limited to, racial trauma, domestic violence, sexual violence, homelessness, unemployment, and financial hardship. As a result, employees are at risk of secondary trauma. We encourage employees to seek support inside and outside the workplace and maintain self-care routines.
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