Hybrid Medical Assistant en Isaiah House

Description

 Isaiah House recognizes that individuals we serve who are recovering from substance use disorders will have physical needs. To facilitate recovery that focuses on dimensional wellness of the mind, body, and spirit, medical care is available to clients. The medical assistant is a resource in facilitating medical care.  

Requirements

JOB SPECIFIC FUNCTIONS:

· Complete all necessary competencies and training requirements

· Perform and document vital signs

· Conduct CLIA-waived testing (e.g., blood glucose measurement) and document/report     results to the Provider or appropriate medical personnel

· Assist in the self-administration of client medications

· Assist in the delivery of telehealth visits for medical and/or psychiatric providers

· Support nurses by gathering information when assigned

· Assist in the management of controlled medications

· Transcribe medications and orders from one EMR to another (e.g., ECW to KIPU)

· Manage and respond to pharmacy feeds regarding client medication needs

· Ensure accuracy of pharmacy deliveries and report discrepancies to the center     nurse and RN Lead

· Inventory client medications as required

· Maintain inventory and monitor expiration dates of OTC medications

· Document client interactions and services in the electronic health record (EHR) as     appropriate

· Upload and attach medical paperwork to the EHR for both current and discharged clients

· Complete incident reports in accordance with policy

· Obtain and complete Releases of Information (ROIs) as needed

· Complete daily shift reports

· Ensure medical rooms are clean and orderly

· Maintain quality control logs (e.g., refrigerator temperature logs)

· Maintain inventory of first aid supplies

· Answer phones and assist with incoming calls

· Schedule outside appointments for clients as needed

· Assist other departments with client-related problem-solving

· Participate in the collection process for Health TrackRX

· Respond to emergency situations as needed

· Report concerns first to the RN Lead, then to the Director of Medical Operations,     if necessary

· Demonstrate knowledge of recovery, mental health, and co-occurring disorders, with     preferred experience in residential and/or outpatient addiction treatment     settings

· Perform other duties as assigned

KEY PERFORMANCE INDICATORS (KPIs):

· Report issues to the RN Lead, then Director of Medical Operations if needed. 

· Be prepared and on time for each scheduled shift. 

· Consistently clock in/out on IH property via the Paylocity application

· Ensure all time off requests are submitted at least 2 weeks in advance outside of urgent illness. 

· Check AED, First Aid Kits, Spill Kits, and Eye Wash Stations monthly.

· Complete all documentation the same day service is rendered. 

· Read and respond to emails, teams, and texts timely. 

· Be present and prepared for assigned meetings. 

· Proactively contribute to a positive team culture. 

· Take an active role in carrying out appropriate policies and procedures.