Hybrid Administrative Coordinator en Howard University

The Talent Acquisition department hires qualified candidates to fill positions which contribute to the overall strategic success of Howard University. Hiring staff “for fit” makes significant contributions to Howard University’s overall mission.

At Howard University, we prioritize well-being and professional growth.

Here is what we offer: 

• Health & Wellness: Comprehensive medical, dental, and vision insurance, plus mental health support
• Work-Life Balance: PTO, paid holidays, flexible work arrangements
• Financial Wellness: Competitive salary, 403(b) with company match 
• Professional Development: Ongoing training, tuition reimbursement, and career advancement paths
• Additional Perks: Wellness programs, commuter benefits, and a vibrant company culture

Join Howard University and thrive with us! 

https://hr.howard.edu/benefits-wellness

JOB PURPOSE:

The Office of Undergraduate Studies (OUS), an established unit within the Office of the Provost, operates with goals to meet and exceed retention, persistence, graduation, career, and post-graduate outcomes noted in the strategic plan. OUS comprises three major units: The Academic Center for Excellence, Center for Career & Professional Success, and the Office of General Education. Collectively, OUS units provide transformative offerings through three major functions: academic excellence support, academic and career exploration, and career development.
 

The Administrative Coordinator supports the Associate Provost for Undergraduate Studies and serves as the lead administrative assistant in the Office of Undergraduate Studies. Key responsibilities include event planning, coordinating events with campus partners and vendors, monitoring budgets, business affairs, personnel matters, and interpreting policy and procedures. The Administrative Coordinator works with a high degree of independence with general direction and supervision received from the Associate Provost.

SUPERVISORY AUTHORITY:

Responsible for orienting and training other administrative assistants and student employees within the Office of Undergraduate Studies, as well as keeping staff informed of administrative policies and procedures. Acts in lead capacity on major projects, collaborating with other administrative assistants performing the same work or related tasks in the Office of Undergraduate Studies.

NATURE AND SCOPE:

Internal contacts include administrators, faculty, staff, students, and alumni the University. External contacts include vendors, visitors, general public, and officials. This is an in-person position, but episodic telework may be offered during non-peak periods, such as Fridays in the summer.

PRINCIPAL ACCOUNTABILITIES:

• Manages front desk and intake to facilitate a pleasant and positive experience for students, visitors, and staff in a manner that is consistent with a student success center

• Manages student workers to assist with front desk intake and basic office duties

• Supports the OUS leadership team, staff, and direct reports with day-to-day operations and activities (e.g., submitting requisitions, reporting maintenance issues, etc.)

• Manages calendar for the Associate Provost

• Provides operational leadership for signature events such as New Student Orientation for undergraduate students

• Works with OUS staff and campus partners to plan, implement, and provide oversight of orientation programs and activities such as new and transfer student orientation, virtual orientation, Bison Week, and extended orientation programs 

• Co-develop orientation related program materials (electronic and print)

• Co-manage the orientation budget, contracts, and requisitions related to orientation programming

• Co-develop a communication strategy for generating awareness of and participation in orientation programs and events

• Provides leadership and oversight over other events, such as Career Fairs, which are primarily led by other administrative assistants in the Office of Undergraduate Studies

• Engage faculty, students, and stakeholders to deliver effective student success programming

• Work closely with OUS staff to onboard and manage orientation leaders and other student workers in OUS

• Monitors inventory, manage requisitions, coordinate deliveries, and attend to ad-hoc office matters and tasks

• Record minutes for meetings and generate reports

• Perform other duties as assigned

CORE COMPETENCIES:   

• Must have a desire to support and work with students and underrepresented populations

• Must demonstrate outstanding customer service skills

• Knowledge of policies and procedures in higher education and academic programs

• Knowledge of student information systems, data management systems, and other software that support internal operations

• Ability to solve problems, manage difficult situations, and maintain a high level of professionalism and customer service

• Ability to work well in teams and individually

• Excellent organizational, interpersonal, and written communication skills

• Ability to establish and maintain effective working relationships with all stakeholders

• Superior oral and interpersonal communication skills, excellent presentation skills, and evidence of strong written communication skills

• Demonstrated ability to collaborate across various organizational units to achieve positive performance results

• Ability to work independently and in teams, utilize professional judgment, and make sound decisions

MINIMUM REQUIREMENTS:

Exceptional event planning skills. Five or more years of experience in a similar role; Bachelor’s degree or equivalent combination of education and experience sufficient to perform the principal accountabilities of the job.

Compliance Salary Range Disclosure

Expected Pay Range: $65,000- $75,000