Hybrid Police Dispatcher en Corpus Christi Independent School District

Education/Certification Required:

• High School graduate or G.E.D.

Experience Required:

• One year as police dispatcher or security/fire alarm dispatcher.

• Ability to operate two-way radio system, personal computer, printer, and fax machine.

• Computer operations
• Software productivity tools (i.e., Microsoft Office)
• E-mail
• Printers
• Job-related financial and student management systems
• Multimedia tools
• Electronic file management
• Technology Applications/TEKS
• Knowledge of District Acceptable Use Policy and Technology Ethics/Etiquette

Personal Qualifications:

• Ability to communicate in a professional and efficient manner.
• Ability to handle stressful or volatile situations.
• Ability to delegate responsibility and direct resources to obtain problem resolution.

Function

Reports To:

Responsibilities:

• Receive and dispatch calls for police service. 
• Handle requests for criminal histories, wanted information, vehicle registration information, and other law enforcement related requests for information. 
• Maintain required logs related to requests for information. 
• Operate the computer aided dispatch system (CAD). 
• Receives all incoming security/fire alarm signals to Central Station. 
• Interprets code and take appropriate action to dispatch fire department, police, security, or CCISD personnel to location.
• Receives trouble calls in system and develop work orders for service technicians.
• Monitors all openings and closings of schools to determine if there is a breach in the system
• Receives calls and responds to complaints regarding security/fire alarm system. 
• Maintains logs and summaries to track security/fire alarm activity. 
• Maintains all files and documentation of incoming signals. 
• Directs technicians to emergency service calls of security/fire alarm systems. 
• Other duties as assigned by the Chief of Police or his/her designee.