Hybrid Lead Security Officer en Tailwind Group Inc

Description

Tailwind Group capitalizes on real estate opportunities in acquisition, development, and management. Our team is uniquely qualified to provide full-scope expertise, ensuring lasting and sustainable environments. We are committed to creating and supporting a workplace culture that is versatile, innovative, and the best in our market. We strive for every team member to operate by our five core values—in doing so, they are affecting a positive change in their respective communities. Attracting and retaining the most talented and passionate individuals in our industry is an everyday objective at Tailwind Group. We would love for you to join our team! 

The Position: The Lead Security Officer is primarily responsible for maintaining a safe and secure environment for residents and employees. This position will act as a lead on the property security team and ensure noise disturbances are minimized by patrolling and monitoring the property. A successful Lead Security Officer will provide excellent customer service to our residents and understand that this role is critical to the reputation of the property.  

The Property: College Town Mankato is a unique cottage-style community consisting of 110 units and 481 beds, specifically built and designed with Minnesota State University, Mankato students in mind.  

This is a full-time position working a standard schedule, Monday - Friday from 8:30am to 5:00pm. Nights or weekends may be required from time to time dependent on business needs.

The compensation range for this position is $22.00 per hour plus bonus potential. This range is determined by current market data based on the position requirements and complexities. Final offers of employment will be based on multiple factors including candidate education, skills, experience, and location. 

Benefits & Perks 

We strive to provide our employees with the most competitive benefits package in the industry. A few of those benefits and perks include: 

• Medical, Dental, & Vision Insurance for employees and their families 
• 17 Days of PTO in your first full year + 9 Paid Holidays 
• 401(k) with company matching 
• On-the-job training and career development 
• Paid Parental Leave 

Responsibilities & Duties

• Represent the organization with dignity and respect, through responsible actions, both inside and outside the work environment.
• Demonstrate first class customer service during each encounter with residents, prospects, visitors, officials, and community members. 
• Solicit feedback from team members regarding issues and coordinate with the supervisor to determine a suitable resolution plan.
• Act as the primary intervention officer during times of noise or activity disturbances.
• Communicate with local law enforcement during times of criminal activity or when disturbances are escalated beyond the control of the Security Team.
• Secure premises and facilities through property patrols, monitoring surveillance equipment, and building inspections. 
• Prevent losses and damages by reporting irregularities or facilities in need of maintenance to the Property Manager. 
• Inform violators of policy and procedures and issue citations to repeat trespassers.
• Control traffic by directing drivers.
• Monitor parking environment for violators and issues warnings or communicates with the local tow company.
• Provide reports of disturbances to the Property Manager by recording observations, information, occurrences, and surveillance activities.
• Partner with the Property Manager to plan and schedule the security team each week.
• Train newly hired Security Officers and work with the Property Manager on training and development opportunities for the team.
• Assist in the development and implementation of security action plans for associated properties.
• Monitor residential site and building locations for superior curb appeal and ensure cleanliness and general organization.
• Monitor office, clubhouse, and other common areas for general cleanliness and appearance. 
• Perform other duties as directed by the Property Manager.

Requirements

• High School diploma or equivalent and/or one or more years of experience in security monitoring. 
• Previous supervisory experience is preferred.

Knowledge, Skills, & Abilities

• Demonstrate a high level of integrity and professionalism. 
• Familiarity with emergency response procedures.
• Clean driving record and ability to meet federal and state driving standards.
• Be a self-motivated individual and excel at working in a team environment.
• Familiarity with report writing and documentation procedures.
• Ability to enforce rules and regulations with firmness and professionalism. 
• Pass a criminal background check.
• Ability to patrol the property on foot for extended periods of time.

To learn more about our core values, mission, and vision, check out: http://thetailwindgroup.com/.  

A complete list of responsibilities and duties can be provided during the interview process.  

This position is not eligible for Visa sponsorship at this time. Tailwind Group is an Equal Opportunity Employer.